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    981 itil 份搜到的工作,货币单位为 USD
    Need ITIL Expert 4 天 left
    已验证

    Need consultancy from ITIL Expert freelancer

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    1) Title ▪ Create a PowerPoint presentation ▪ Title slide with Add Name, Student number to 1st slide ▪ Please see the following instructions. Assignment 2) Part 1 In the PowerPoint presentation describe the following ▪ ITSM and ITIL (Short answer) • Describe what ITSM provides. • Describe how ITIL relates to ITSM. ▪ Processes and Outcomes. (Short answer) • Describe two examples of a service and their outcomes. ▪ List the Five Lifecycle stages ▪ List the four basic ITIL functional roles. 3) Part 2 • You are tasked with creating a business case for a new IT service. • Consider what type of IT service you may want to offer and remember this is the basis for all your assignments going forward. The service can be either a product or service. Add t...

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    1) Title ▪ Create a PowerPoint presentation ▪ Title slide with Add Name, Student number to 1st slide ▪ Please see the following instructions. Assignment 2) Part 1 In the PowerPoint presentation describe the following ▪ ITSM and ITIL (Short answer) • Describe what ITSM provides. • Describe how ITIL relates to ITSM. ▪ Processes and Outcomes. (Short answer) • Describe two examples of a service and their outcomes. ▪ List the Five Lifecycle stages ▪ List the four basic ITIL functional roles. 3) Part 2 • You are tasked with creating a business case for a new IT service. • Consider what type of IT service you may want to offer and remember this is the basis for all your assignments going forward. The service can be either a product or service. Add t...

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    local resident candidates to work from office preferred Salary for freshers 18k take home

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    servicenow product sales 11 小时 left
    已验证

    we are looking for business development / sales / marketing in domain of ITIL/ITSM/Servicenow

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    I need to lay down standard policies for IT Department and do a risk assessment for loopholes and vulnerabilities

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    ...servers; VMware; Red Hat Enterprise Linux (RHEL); Red Hat OpenShift Container Platform; - Setup, configuration, and fine-tuning of infrastructure monitoring; - Setup and data management of configuration management; - Proven experience in managing test deliverables for technical projects; - Strong conceptual and practical understanding of IT infrastructure, with system development life cycle (SDLC)/ITIL experience across infrastructure and application development projects; - Experience with test landscapes that include many integrated systems, various stakeholders, and multiple vendor teams; - Ability to review technical documentation in order to assess impacts to test effort and timings ---> EU citizens only <--- More information here:

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    PAM Enigineer 已经结束 left

    JD: Activities In this position you are jointly responsible for the construction and implementation of the privileged access management security services at customer lo...managed services experience; At least 3 years of relevant experience in security field; Experience with and knowledge of incident resolution (second and possibly third line); Experience with creating and/or maintaining installation manuals and run books is a plus; In possession of relevant certifications in the field of Cyber Security, such as: CISSP; Other certifications are a plus, such as: ITIL, CCSP, CEH, TOGAF; Written and oral Dutch skills are excellent; Self-starter, team player and eager to learn; Level-B screening; Dutch passport. Partly on location (2 to 3 days) Location: Partly The Hague / A...

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    hi all, we are looking for 5+ years exp DevOps Engineers (2 vacancy ) MS Dynamics M365 Cloud / Power Platform / Power BI Cloud Operations and Engineering for MS Dynamics M365 Cloud • Structured build up of Dataverse for Dynamics • Know-How in License mode...Power Shell scripts, Power Platform and MS Dynamics Skills: Specific Windows product skills • Proficient in actual Microsoft technologies e.g. Windows Server, Active Directory, ADFS und PowerShell • Good know how in Windows Domain concept (AD, AAD) General skills • Experience in enterprises with complex (server-)infrastructures • Handling of Windows workplaces (E-Mail, Excel etc.) • Proficient in ITIL and agile processes • Usage of Incident-, Problem- Change-Tool only INDIAN Engineers n...

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    ...backup/recovery technologies Understanding of network concepts in the virtualized environment (VMware and Hyper V) Strong Ability to troubleshoot large multi-vendor networks Effective communicator both verbal and written Rises to the challenge when working under pressure Ability to break complex issues down into management elements Experience working in a Network Operations Center considered an asset ITIL Foundation v3 or later accreditation preferred....

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    Hello , I want someone to prepare an escalation matrix document and template (PPT) to IT infrastructure team like L1,L2,L3 ,L4 support with workflows ,service desk flow chart model , 24/7 Model ,with help line no .ITIL 4 process . Ex: We have a 20 Member team which we need to set a Help desk for IT Infrastructure operations -24/7 working model, Workflow , Escalation Matrix Teams Server Team L1 team Storage Team Linux Team Cloud Team Network Team Management Hierarchy as follows Team Member-->Technical Manager-->Project Manager-->Head of IT Operations

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    ServiceNow Teacher (IT) 已经结束 left

    ...facilitating onsite and online training considering client-specific requirements - Certifications: CSA, CAD, at least two certifications in the modules where training has been conducted (see above, e.g. CIS ITSM, CIS ITOM) - Languages: English As a plus: - Created reference guide, training documentation and procedures - Designed and facilitated courses for custom ServiceNow applications - Certifications: ITIL foundation, Scrum Master Project description: - 76 hours - Lessons 2-3 times per week (from 19:00 up to 21:00 GMT+2) live class (Zoom) - Small group of 10-15 people - Language: English - All materials (presentations and home tasks) are ready - You would be supported 24/7 You will: - Teach people how to work with the ServiceNow platform - Answer students’ questions ...

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    I want someone who can design a IT Policies based on ITIL V4

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    We need someone to find a suitable WordPress- elementor theme. ($10 Only Task) Must be similar/have similar functions like the link below.

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    Our team looks for an experienced Full Stack Developers who feel at home in the...clean as well as maintainable code. Requirements: Experience with design patterns, clean code, automated testing (unit, integration), CI/CD Experience with clouds, servers, networks, especially AWS, Docker, Kubernetes, Azure, Windows, Linux First experience with organization of software development and IT operations, e.g. also certified product owner and/ or scaled agile framework certification, ITIL (IT infrastructure library) experience or certification Solid experience with Python, Django, PHP, JavaScript, Typescript, Node, Databases (Postgres, Oracle, Mongo; SQL & NoSQL), DevOps, Infrastructure as Code, Grafana or Prometheus Very good written and spoken German and good English language skills...

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    experto en Switch Huawei 已经结束 left

    Configurar un Switch Huawei mediana complejidad, con 2 o 3 VLAN e IPV6, modelo de Switch S5731-S24T4X, se debe dejar instalada la licencia, estar certificado en Switch Huaewi y titulo universitario Sistemas o afines, tarjeta profesional o equivalente, con 3 o mas años de experiencia, preferiblemete con ITIL o Scrum

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    Dobry den, zhaname lektora na skolenie ArchiMate, TOGAF, ITIL, PRINCE2 Mate zaujem ? Dakujem za info

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    Project for Petr S. 已经结束 left

    Dobry den, potrebujeme lektora pre: ArchiMate, TOGAF, ITIL, PRINCE2 Mate nieco z tohto ? Dakujeme za spolupracu.

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    Hello, we are looking for trainer for these online courses: 1 day = 6 hour --> 9:00 AM to 15:00 PM (GTM+2) Please bid your price completly for 14 days IT learning Training Course ArchiMate® 3.0 Foundation – Level 1 - 2 days Training Course TOGAF® 9.1 Foundation – Level 1 - 2 days ITIL® 4 Foundation practice - 3 days ITIL® 4 Specialist: Direct,Plan and Improve - 3 days PRINCE2 6th edition Foundation - 3 days Project and strategic controlling - 1 day This offer will be for long time cooperation.

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    Hello, we are looking for CERTIFIED trainer for these online courses: Fluent english. Trainer must be holder of certifications for these: 1 day = 6 hour --> 9:00 AM to 15:00 PM (GTM+2) Training Course ArchiMate® 3.0 Foundation – Level 1 - 2 days Training Course TOGAF® 9.1 Foundation – Level 1 - 2 days ITIL® 4 Foundation practice - 3 days ITIL® 4 Specialist: Direct,Plan and Improve - 3 days PRINCE2 6th edition Foundation - 3 days Project and strategic controlling - 1 day ARE PROOF YOU readed this message, please write to message about your skills in this area. This offer will be for long time cooperation.

    $3000 - $5000
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    Atuação 100% remota Contratação PJ Imprescindível: - Superior em tecnologia - Experiência em MongoDB (Avançado) , Cassandra - Experiência em Elastich Search - Experiência no uso de banco de dados no modelo DBaaS nas nuvens AWS e GCP; - Entendimento dos Processos, procedimentos, Topologias; - Conhecimento Avançado em Soluções de Infraestrutura de Banco de Dados - Entendimento dos Processos ITIL; Âmbito técnico Conhecimento em DB Cassandra, Redis, MongoDB, Mysql (Variantes), Postgre, MSSQL Server e Elastic; Uso de banco de dados no modelo DBaaS nas nuvens AWS e GCP; Conhecimento em Telemetrias: Grafana, Conhecimento de Controle de Versionamentos: Flyway, Liquibase; Monitoramento, automa...

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    Build SLA 已经结束 left

    we are looking for Expert to to build SLA SLA Support for software project for our customers Freelancer should be expert in PM, SW and aftersales support to be build one or ITIL engineer

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    Unit 1 - Introduction To ITIL  4   Best Practice   ITIL History   ITIL Framework   ITIL Service Value System   The Four Dimensions Model   Benefits of ITIL   Unit 2 – ITIL Key Concepts  In addition to the below, also include User, Customer, Service Level Management, Service Provision, Service Consumption  Service   Service Management   Value   Outputs Vs Outcomes   Costs   Risks   Utility and Warranty   Stakeholders   Value Co-creation   Products and Services   Service Offerings   Service Relationship  Uni...

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    ServiceNow Developer 已经结束 left

    ...applications and modules. Listing the high-level setup steps for the obligatory dependences. Comprehending the high-level procedure included in realizing ServiceNow ITSM platform Narrating ability of how the out-of-box self-service application pages show. Narrating options for organizing self-service application initial landing pages. Clarifying how to confirm the early application. Narrating which major ITIL/ITSM features are reinforced by ServiceNow, counting multi-currency price list support. Generating an elementary appeal, transfer to modification and difficult, and make a knowledge-base entry. Clarifying the basis of ticket types used in ServiceNow Generating and sustain SLAs. Making and maintain Service Catalog. Ability to describe the main features and functionality of Se...

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    We need an Azure Migration Infrastructure Analyst who must have experience in Azure Cloud. Title: Azure Cloud Infrastructure Analyst Start Date: ASAP. Duties : To be involved in a project to improve an Azure environment post-migration from on-prem to Azure. This will include Azure Security Remediation activity, Managing Resources (Azure) and pro...in a complex Azure infrastructure environment, including PaaS and SaaS. Microsoft Active Directory and Windows 2012/2016 Servers, SQL 2012/2014/2016, Office 365 and Exchange online. High degree of technical expertise as well as business understanding. Ability to manage tasks in a matrix environment. Good working knowledge of a Project Management Framework. Experience in working within an ITIL Framework. Network protocol...

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    Arquitecto de Soluciones 已经结束 left

    Somos Xideral, actualmente tenemos un proyecto por un mes como Arquitecto de Soluciones , este proyecto es por un mes, las funciones que se van a desempeñar son las siguientes: -eTom, TAM, SID, Arquitectura BSS, Arquitectura OSS, Digital Decoupling, ITIL Foundation -Análisis de requerimientos de negocio y modelo de soluciones tecnológicas. -Análisis de ecosistema tecnológico del cliente. -Procesos de transformación IT. -Generación de modelos de selección de herramientas tecnológicas. -Generación de plan de integración y despliegue. -Estimación de costos asociados a las transformaciones tecnológicas. -Estamos abiertos a los rangos salariales -Preferentemente en México

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    Trophy icon Lunch & Learn Poster (2) 已经结束 left

    We recently had a design contest to build a social media poster for an upcoming Lunch & Learn that we are holding. I've attached the winning bid. We are using the winning bid in our social media, and it is having good traction, but we want a new one designed for a follow up campaign. We'd like the new poster designed/optimized...We'd like the new poster designed/optimized for Twitter, and should be slightly more focused. It should include - please title it: Calgary IT Lunch & Learn - only $20/session - limited availability - sign up at - free chef's plate lunch included - Session 1: Cloud migration or enablement - Session 2: Network Security - Session 3: Disaster Recovery - Session 4: Processes, ITIL, Service Management - Session 5: Business Analysis...

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    78 项参赛作品
    ITIL Specialist 已经结束 left

    Need ITIL Specialist for IT Management, Cloud Computing, Server, Service Desk, Business Continuity

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    ...Monitorings. Für das Monitoring der unterschiedlichen Layer einige Tools in der engeren Auswahl festgesetzt. Wir suchen einen IT-Spezalisten, der mehrjährige Erfahrung im Bereich der Konzeptionierung, der Installation und der Methodik besitzt. Folgende Kenntnisse sind gefordert: - Erfahrung in SCOM -Erfahrung in Dynatrace - Erfahrung in AppDynamics - Kenntnisse in IT-Service Management Prozessen - ITIL ...

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    Need IT Documentation 已经结束 left

    Need IT Documentation as per ITIL Framework

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    Project for Jose G. 已经结束 left

    Necesito analizar un total de 10 escenarios y documentarlo con la información de ITIL v3 muy importante que sea la versión 3, si te interesa te comparto un pdf donde tengo bien documentado lo que necesito

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    Project for Greg W. 已经结束 left

    Necesito analizar un total de 10 escenarios y documentarlo con la información de ITIL v3 muy importante que sea la versión 3, si te interesa te comparto un pdf donde tengo bien documentado lo que necesito

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    Project for Fernando G. 已经结束 left

    Necesito analizar un total de 10 escenarios y documentarlo con la información de ITIL v3 muy importante que sea la versión 3, si te interesa te comparto un pdf donde tengo bien documentado lo que necesito

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    Project for Claudia M. 已经结束 left

    Necesito analizar un total de 10 escenarios y documentarlo con la información de ITIL v3 muy importante que sea la versión 3, si te interesa te comparto un pdf donde tengo bien documentado lo que necesito

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    Propuesta escenarios ITIL 已经结束 left

    Necesito analizar un total de 10 escenarios y documentarlo con la información de ITIL v3 muy importante que sea la versión 3, si te interesa te comparto un pdf donde tengo bien documentado lo que necesito

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    Project for Brahim E. 已经结束 left

    Buenas tardes, tienes conocimientos de ITIL y gestión de servicios?

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    ...Servicedokumentation und IT-Service Lebenslaufakte in das Portfolio - Mapping Service Kataloge in der Bw relevante Konzepte im Rahmen der Anforderungen: - IT Service Management im Geschäftsbereich BMVG, Konzeptentwurf IT-Service Portfolio Management, Architektur Datenmodell der Bundeswehr (ADMBw), MDG ADMBw, Referenzarchitektur des IT-SysBw, Service-Entwicklung-Framework der Bundeswehr notwendige Skills: - ITIL - COBIT - TOGAF - PRINCE 2 - Scrum - CPRE Zertifizierung - ArchiMate - Modellierung gemäß ADMBw - Architekturen in der Bundeswehr - Changenmanagement und Konfigurationsmanagement von Architekturen Finden Sie sich in dieser Beschreibung wieder? Dann kontaktieren Sie mich gerne. ...

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    Current state assessment of the current CSM/ITSM tools and processes Develop the 'to be' processes in line with ITIL for the organization Assistance in selection of the best fit solution - examples could be BMC, Service Now, etc. Implementation roadmap - including enterprise architecture, HLD/LLD, business cases

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    Proponer una metodología que permita establecer una estructura organizacional para el área de TI . Basado en itil, cobit, usos, togaf, normativa ecuatoriana.

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    You must complete the explanation by writing 2000 words (within 10%, ie 1800-2200 words) to answer the questions stated. You should include a reference list (which does not contribute towards your word count). *Clarify SLA, OLA and UC *I know that ITIL v3 refers to a 'CSI Register', while ITIL v4 has renamed it as a 'Continual Improvement Register', but whatever they are called do you agree with me that they sound like a waste of time?  *What  is Knowledge Management and is it necessary for us *What is the point of Service Portfolio Management? 

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    We need a Trainer Roles and Requirements :- should have good knowledge of "SOFT SKILLS" should have good command technical filed IT Service Desk Basic computer fundamentals Office tools Basic Hardware and Operating System MS Office 365 and MS Office Suite Technical messaging ITIL Concepts At least 1-2 years of prior experience Graduation and in field educational certificates

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    Liferay DXP (7.0, 7.1) - SQL Server - IIS 6 / 7 - Windows Server - DNS / WINS (Name resolution). - Client Troubleshooting and Support on Browsers, Office and Windows versions. - HTML and Client-Side Scripting (JavaScript, AJAX, DHTML, XSL, XSLT, XHTML). - Connection Monitoring and Troubleshooting. - Stage Deployments (Dev, Test, UAT, Prod). - MOF, ITIL, JAVA and strong understanding of SDLC. - Virtualization – Azure, Hyper-V, VMWare

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    Looking for someone who is ITIL certified and can answer any ITIL question and who cleared the exam recently

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    ITIL CV Recreations 已经结束 left

    I will be upgrading and tailoring the CV from Incident and Change management role to that of a Service Delivery Manager role in a simple pdf format.

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    I need my Resume created and upgraded from someone who understands ITSM industry.

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    We are an Australian Based IT company Doing MSP, we are looking to expand our Remote Support team. Australian Working, Need to have good English speaking skills. Hours. Skills Set Skills in supporting cloud platforms Skills in using scripting tools including PowerShell and Terraform Solid experience working with Windows Server (2008/2012/2016), ...Directory (& Group Policies) Focus on security, including but not limited to Antivirus, Mail protection, etc. Experience with Online services support e.g. Lync, Office 365, ADFS, Azure, Azure AD Continual process and Service Improvement – Identify areas of opportunity by analyzing systems, requests incident data and putting forward recommendations to improve the environment and processes Proven ITIL knowledge is essential, cert...

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    Cherwell ITSM Developer 已经结束 left

    Responsible for serving a primary role in the configuration, integration, and administration of Cherwell. Delivers solutions that leverage the functionality and integration capabilities of Cherwell. Works with Users, Clients, Vendors, Stakeholders, and Business Partners to gather requirements, support, maintain, and enhance the Cherwell platform Responsibilities 1) Good understanding of ITIL v3 processes 2) Perform day-to-day maintenance, administration, configuration, support, and enhancements to our Cherwell platform 3) Participate in regular sprints - solution development, configuration, testing, and production release 4) Experience working with Business Rules, Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Access Control Lists, forms, workflows, and other customizat...

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    asesoría con un software que acredite que este soporta al menos uno de los siguientes módulos ITIL (i) Administración de incidentes (ii) Administración de problemas y/o (iii) Administración de cambios. Adicionalmente debe allegar alguna de las siguientes certificaciones: (i) PinkVerify; (ii) Serview Certified Tool; (iii) glenfisPassed; (iv) Axelos Endorsed en cualquier nivel

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    • Proactive identification and mitigation of IT risks as well as responding to observations identified by third party auditors or examiners while assistin...audits and facilitate management response and remediation efforts. Ensure overall IT compliance with regulatory requirements through proactive planning and communication, ownership and relationships. • Experience in risk, compliance and information security policy development. • Knowledge of IT processes and controls and strong understanding of risk and control frameworks such as (CoBIT, ISO, NIST, ITIL, PCI). • General knowledge of information security regulatory requirements and standards such as ISO 27001/2 • Possess Certified Information Systems Security Professional (CISSP) or other information syst...

    $250 - $750
    加封 保密协议
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