Customer support is a type of customer service which aims to ensure a user or a customer’s satisfaction with a product or service. This can be done in the form of in-person interaction or through calls, emails, and now even social media. Customer support involves resolving customer queries, providing information about company offerings, and even tracking incidents and service requests. Aside from fulfilling client needs, customer support is also an important tool for businesses themselves as they are able to resolve and improve their offerings through feedback from their customers.
Good customer support does not only entail expertise and knowledge in the product and service of the company. Other soft skills are required in satisfying customers and sustaining client relations. The most basic competency needed in customer support is communication skills because product awareness without knowing how to communicate is useless. Customers also expect a prompt response to their concerns so efficiency is necessary. Patience is also a requisite skill as some users become difficult to handle when their concerns are unsatisfied. Ultimately, a successful customer support is achieved when customers are satisfied with the response of customer support and consequently, continue to use the product.
雇佣 Computer Support TechniciansNote: Do NOT bid again if you have already sent me a bid on similar projects. ---------------------------------- Linux/Ubuntu VM server machine setup + some software I need some who can setup Linux VM machine setup + some software. - Write name of most handsome son or beautiful daughter of Donald Trump to confirm that you have read the project description, otherwise bid will be ignored. It is easy...
I have an Apple imac with several external drives that need organized and a folder and file labeling workflow that should be implemented for better workflow. I am a photographer and video editor and I just did not have a good workflow with saving out my files from the beginning as well as I have hard drives copied over to my new hard drives. I would like some one with exceptional organization skil...
I want someone to help me installing Windows 10 on my MAC computer. I bought the license of windows. regards,
I want MS office video class completely step wise
I need screenshot of approximately 300 to 500+ pages to be taken and sent to me through google drive. Since it is a small project, I am looking at timelines of three days to complete this project. It can be possible to take full page screen shot using chrome extension 'GoFullPage - Full Page Screen Capture'
