Customer Service is an essential component of a successful business. It involves providing customers with quality support to their inquiries, suggestions, grievances, or any matters related to the business. A customer service specialist is a personnel who specializes in providing top-notch customer service.
These professionals strive to go above and beyond customer’s expectations and provide efficient solutions tailored to their needs. Their job descriptions also consist of tasks such as responding to customer inquiries quickly and accurately, analyzing information, diagnosing real problems, recording customer feedbacks, creating customized support plans for each customer, monitoring customer relationship management tools, executing follow-ups, applying problem-solving strategies, among other duties. These tasks emphasize on building customers’ trust and fostering relationships with them.
Here’s some projects that our expert Customer Service Specialist made real:
- Interpreting services in multiple languages
- Lead generation and virtual assistance
- Site verification across different countries
- Product testing on global scale
- Field research projects
- Merchandise supervisors
The projects aforementioned demonstrated the ability of a Customer Service Specialist to provide seamless support for businesses around the world. By hiring such a freelancer on Freelancer.com, you are entrusting your customers’ satisfaction to professionals who are experts in dealing with customers’ needs and inquiries. With this knowledge and skillset at hand, you can immediately experience a far reaching beneficial impact on your business. You don't need to worry about not being able to cope with a sudden spike of customers' inquiries or missing out on feedback or suggestions that could help you improve your services. So don't wait any longer! Post your project now on Freelancer.com and hire one of our expert Customer Service Specialists!
从86,221个评价中，客户给我们的 Customer Service Specialists 打了4.88，共5星。雇佣 Customer Service Specialists
Job Description: We are a digital marketing agency looking for a highly motivated and experienced virtual assistant to join our team. The main task would be to help us post our services on different job platforms where we can work on different freelance projects. As a Digital Marketing virtual assistant, your primary responsibility will be to create cold messages for potential clients to offer our digital marketing services. Responsibilities: Conduct outbound messages to potential project postings to offer our digital marketing services Identify and qualify leads by assessing their needs and requirements Build and maintain strong relationships with clients Present our services in a clear and concise manner Meet and exceed monthly sales targets Provide excellent customer service and ...
We are looking for experienced and motivated cold callers to join our team at Neru Lending. As a Cold Caller, you will be responsible for reaching out to potential customers, introducing them to our services, and generating leads for our sales team. Your responsibilities will include: Making outbound calls to potential customers to introduce Neru Lending and our services Identifying and qualifying leads through effective questioning and listening skills Scheduling appointments for our sales team to follow up with interested prospects Maintaining accurate and up-to-date records of all calls and leads in our CRM system Qualifications: Previous experience in cold calling and lead generation is preferred, but not required Excellent communication skills, both verbal and written Comfortable...
Hey there, Thank you for taking the time to read this post; I trust all is well with you. We are only interested in Americans who were born and raised in the United States of America. We have one audio assignment for you. The task at hand will take you about 2 hours and 25 minutes to complete. If necessary, we may ask you to repeat some work. Customer support experience is must. All you have to do is have a discussion with your friends or family members about the subjects we provide. Regards, Team Viyaan
We are looking for someone who can host and lead a simple video conference for us. We would like the video conference to take place over Skype, and to include both video and voice connection. We do not require the video conference to be recorded. This will be a 25-minute or less video conference.
We are working with a new international client who is developing certification relationships with international customers. I am looking for an account management professional to learn this industry and cultivate long term sales relationships with this client's customers. New account management will require ensuring the customer fully understands the products offered and follow up is consistent. Our in house account management will train the right candidate and equip them with the necessary skills to be successful.
This is an ongoing task in copywriting. Just in case if the word "copywriting" is unfamiliar to you, its the art of sales and persuasion through the written words. If you have experience in selling, thats great. But if you dont have an experience, you will get the training. Experience: - No experience required. - If you have experience in cold persuasion, its great. - Otherwise, we will train you. Pay: - type 1: 100 INR per hour - type 2: 20000 INR per project - type 3: 300 INR per script - type 4: 100 INR per improvement iteration - type 5: 10 INR per deliberate modification per improvement iteration - type 6: 1 great 5-star review per project Pay Release - type 1: 50% released weekly, remaining 50% released after project - type 2: released after project is comple...
Position Summary: The Internet Virtual Assistant will be responsible for assisting clients with a variety of tasks including but not limited to data entry, scheduling appointments, making arrangements, and managing email and social media accounts. This position will be virtual and will require excellent communication skills and the ability to work independently. Key Responsibilities: Assist clients with various tasks such as data entry, scheduling appointments, and making arrangements Manage and organize client emails and social media accounts Respond to client inquiries in a timely and professional manner Perform research as needed Maintain confidentiality of client information Qualifications: Strong communication skills, both written and verbal Proficiency in Microsoft Office and Go...
I need a virtual assistant (VA) urgently for personal use. There are no specific skills required; any skill will do. The VA will be required on an ongoing basis. I'm looking for a reliable assistant who can respond quickly to my requests, who is self-motivated, and is able to manage their own time. Ultimately, I'm looking for a dedicated partner who is able to take on a range of tasks, with whom I can build a strong working relationship. Your tasks include: receiving letters, sending letters, fill out and submit paperworks. You can work from home.
Check product updates Get products into multiple marketplaces Check Stock of Goods Check the price of goods is appropriate or not Create a Product Report
Looking for USA based freelancer to help with the reputation management. A task is easy will take no more than 10 minutes.
Hello! I am looking for a Personal Assistant to help me out with the day-to-day tasks that are becoming increasingly difficult to handle. This position requires someone who is available to work on a flexible schedule, so you don't have to commit to any one specific time frame. The ideal Personal Assistant should have a college degree or experience in a related field, though having no experience works too. The job responsibilities include handling admin and scheduling tasks as needed, such as keeping track of appointments and upcoming events. They should also be able to help with running errands. This is the perfect job for someone that is looking for a position they can work with while fitting it around other commitments. If this sounds like the job you are looking for, please app...
I am looking to hire someone to contact charcoal companies in Indonesia to gather information about their products and services. This will involve making phone calls and emails to the companies to get the necessary details (FOB price). I don’t have a list of charcoal companies, so the selected freelancer will need to create one from scratch ( only best 15 companies). They will then need to contact each company identified and obtain information about their services and products ( FOB price). Once the information is gathered, the freelancer will need to present it in an organized excel file. Important looking for a good quality with reasonable price *products I am looking for; - cocunat charcoal for shisha grade A 20'HQ - Sawdust charcoal grade A 40'HQ - Mangrove...
driving instructor in Columbia .SC
As a business located in New York, we are in need of a salesperson to help us grow our operations and reach our goals. We are looking for somebody with a beginner level of sales experience who is capable of dedicating 0-15 hours of their week to this job. The primary responsibility of this role is to sell services for our business. You will be expected to identify new prospects, build relationships and generate sales conversions. You should also be a great communicator with a positive attitude and desire to help our business grow. Ultimately, we are looking for someone with the aptitude to both acquire and retain customers, and whose skillset can help move our business forward.
Must be fluent is English Must have a clear criminal record Must be 18+ Of age
We are a company looking to expand our team! We are looking for a motivated individual to manage all conversations for clients and make PPV sales for OnlyFans. Key Duties: -Maintain and start conversation with customers (text) -Make PPV sales and follow scripts and guidelines -Welcome in new customers To be considered for this role you must: -Be very fluent in English -Hardworking attitude -Use Initiative -Read social cues -Prior experience in online sales Prior experience in OnlyFans Chatting will give you a much higher chance of being a successful applicant. Please reply to this ad with your location, experience and education. Thankyou in advance
I'm looking for an all round Virtual Assistant to join me to help with my e-commerce Shopify store (with minimum 1 year experience). This will be a long term role with daily work to complete. Job tasks include: -Reply to customer emails (regarding things like refunds, tracking numbers, FAQs) -Fulfilling orders on Shopify website (through Oberlo/Aliexpress/CJ) -Handling customer complaints, disputes and chargebacks. -Comment moderation on social media ads (replying to comments on Facebook and Instagram ads) -Other admin tasks Qualifications needed: - Fluent in English (Speak fluent English both written and verbally) - Experience with customer service (Reamaze would be good but not essential) - Experience using Shopify - Experience with Oberlo/Aliexpress/Dropified/CJ is desirable - Ex...
I am looking for an administrative assistant to help me with my gallery. This will be an ongoing position and requires someone who is organized and able to provide basic customer service. This person should be able to manage schedules and calendars, maintain databases and archives and provide other administrative supports as needed. I want someone who is committed to being part of a team and helping me run my gallery efficiently.
I want to apply for the first time as a flight attendant. I have 7+years of experience in hospitality and customer service. I carefully checked the position what someone needs for the job, and I can say that i have the right profession and skills to do the job good. Me speaking 3 languages English fluent, italian - fluent and german - native being always verry customer oriented, selfmotivated with high communicating skills. I only need help to creare the right resume to put together al of my skills in a perfect way to impress the company.
Confirmis is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. JOB DESCRIPTIONS & REQUIREMENTS: - The researcher will conduct research to identify all available state (provincial) and national litigation sources (court database); - Conduct research the provided individual(s) in all litigation sources in both native language and English; - Conduct research the provided individual(s) in all local and national news medias in both native language and English. Example of worthy and relevant news: -Court (legal) actio...
I am in need of an appointment setter who can help me with setting up video conferences with prospective customers. This will include prospecting for new clients, so I need someone willing to not only set up meetings with existing contacts I provide, but to also search for and call potential customers based on criteria such as industry and location. I have the exact phone scripts of what to say. The appointment setter should be diligent in their research, organized in their approach and professional when reaching out to potential customers. My goal is to connect with prospective customers in order to discuss my product/service offerings and establish an ongoing relationship. If you’re an experienced appointment setter who has a proven track record of success in this field, I invit...
Dear freelancer, We are hiring native American speaking Dubbers, please find details as follows: Project Scope: From 10 to 100 hours, with the possibility to be a steady basis Project (1 year) Speaker requirement: • Professional Male & Female voice actors • 5-10 VTs in total • Must be Native US speaker • Should have clear speech and pronunciation (US accent ) Recording Environment: • Professional studio is not required • Must have a quiet place, with no reverb and minimal to no background noise • Recordings will be done using the Sanas Inhouse recording tool We will ask you to do a small test recording using any tool/recorder, maybe 10-15 sentences should be sufficient. The aim of the speaker should be to read the prompts, list...
- Desarrolle nuevos negocios a través de diferentes canales como WhatsApp, Linkedin, teléfono; y la comunicación masiva, como el correo electrónico y las redes sociales, presentando la gama de servicios de la empresa e identificar a los compradores adecuados dentro del mercado objetivo. - Realice un seguimiento de los clientes potenciales y realice investigaciones para identificar posibles prospectos. - Lleve a cabo un análisis de necesidades y determine los puntos débiles de los clientes potenciales para determinar cómo las soluciones de Codster responderán a esas necesidades. - Construya y cultive relaciones con los clientes potenciales iniciando comunicaciones y realizando comunicaciones de seguimiento para impulsar las oportuni...
We are an Insurance Brokerage Company in Mississauga ? Greater Toronto Area, Canada. We are recruiting Insurance Advisors. This is a Career based for New Immigrants, Recent Graduates and people looking for a change in their Career.
Confirmis () is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&rsq...
Exciting Job Opportunity! Join a dynamic courier services company and become a part of our family! We are a UK-based courier company seeking individuals to engage in proactive outreach to prospective customers. The successful candidate will have access to a robust database of prospective leads and be responsible for driving new business by effectively negotiating and closing sales. Additionally, the individual will be responsible for providing prompt and professional responses to customer inquiries related to their sales. Upon successful completion of sales, our team of couriers located throughout the UK will execute the booked deliveries. Compensation will be provided on a weekly basis for all sales achieved through the individual's account. Responsibilities You need to make of...
We are seeking experienced Network Engineers to join our team in Dublin, Ireland at an entry level of proficiency. Our ideal candidate will possess strong knowledge of network configuration, computer security, and troubleshooting skills. This is an onsite position and applicants from remote locations will not be considered. The candidate must have the ability to find solutions quickly, perform duties with minimum supervision, and show attention to detail when resolving issues. A technical background in installation, maintenance and support-related functions is required, as is prior experience on multiple networks. The successful applicant will demonstrate effective communication within a team environment, as well as being able to provide high-level customer service. If you believe ...
Confirmis () is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&rsq...
We are looking for a virtual FBA for my AMAZON account to run our AMAZON shop independent with agreed weekly reports and activity forecast planning. This included but not limited to the following key activities: - Amazon Seller account already setup (most is done) - Setup and design a branded storefront to showcase our main products - Register our products in AMAZON (initially we have 10 products with our own private label and trademarks / patents registered) - Setup Amazon's Brand Registry for our trademarks/products (we have two trademarks to register) - GS1 barcodes available on each the products itself - Set up FBA and monitor daily (as required) and provide a weekly report with rolling forecast for next 4 weeks - Create product listings: Write descriptive titles, bullet points,...
Premise is a global research company mapping life for organizations working to improve your community. We pay people in specific countries to download our app and report on their daily life. For this project, we are looking for freelancers who can visit agricultural stores, wholesalers and markets to interview farmers. Each interview should take 5-8 minutes and we will pay $240 USD for 20 complete interviews. Please send us a message for more details!
Premise is a global research company mapping life for organizations working to improve your community. We pay people in specific countries to download our app and report on their daily life. For this project, we are looking for freelancers who can visit agricultural stores, wholesalers and markets to interview farmers. Each interview should take 5-8 minutes and we will pay $240 USD for 20 complete interviews. Please send us a message for more details!
Confirmis () is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&rsq...
Mi Nombre es Nicolas. Vendo por internet hace mas de 5 años. Busco persona ubicada o cerca del Centro Comercial Centro Mayor En BOGOTA para recoger un producto en PEPE GANGA y enviarlo por SERVIENTREGA usando una guia impresa que yo les envio. Pago 10 mil pesos por el favor Si la persona hace el trabajo bien. Podemos seguir trabajando. Quedo atento. Nota Es un valor agregado que tenga medio de transporte como moto y posibilidad de hacer domicilios
Confirmis () is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&rsq...
We are looking for talented Tarot Readers to join our platform (An active Tarot & Astrology reading app with more than 5k readers) You're welcome to join us if you're a Tarot reader and have fluent English so you can communicate with customers. You can earn from 0.25 USD for a short answer recording (around 60s - 120s) and 0.75 USD per minute in call. This is a freelance job therefore you can work whenever you feel like it.
I require assistance in receiving a package to a California address. It does not need my signature for delivery. I also don't have any specific preferences as to the destination—it can be a business, residential, or store address. The package I am sending contains documents, such as a photocopy or copies of any other materials. I need someone who can provide a reliable and secure service for receiving the package. I do not require a signature for delivery, but I do need to ensure that it is kept safe until I can pick it up. The person should be able to provide a tracking number so that I can monitor the progress of the delivery. Furthermore, I require prompt and efficient customer service in case I have any questions regarding the delivery. If you are the right person fo...
Premise is a global research company mapping life for organizations working to improve your community. We pay people in specific countries to download our app and report on their daily life. For this project, we are looking for freelancers who can visit agricultural stores, wholesalers and markets to interview farmers. Each interview should take 5-8 minutes and we will pay $240 USD for 20 complete interviews. Please send us a message for more details!
Premise is a global research company mapping life for organizations working to improve your community. We pay people in specific countries to download our app and report on their daily life. For this project, we are looking for freelancers who can visit agricultural stores, wholesalers and markets to interview farmers. Each interview should take 5-8 minutes and we will pay $240 USD for 20 complete interviews. Please send us a message for more details!
I am looking for someone who can host and lead a simple video conference for me. I would like the video conference to take place over Skype, and to include both video and voice connection. I do not require the video conference to be recorded. This will be a 20 minute video conference, so the ideal candidate should be able to provide concise, yet thorough instruction in this time.
Preferably someone from Australia or USA** Customer Service Representative responsibilities and duties: The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organization and who the employee reports to. * Answer incoming customer calls regarding billing issues, product problems, service questions and general client concerns * Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller * Update customer information in the customer service database during and after each call * Work with the management team to stay updated on product knowledge and be informed ...
Our company is seeking more than 50 enthusiastic and results-driven sales representatives to join our growing team. As a sales representative, you will be responsible for selling our business services over the phone, both inbound and outbound. Your main duties will include: Making outbound calls to potential customers to sell our services Receiving inbound calls from interested customers and providing them with information about our services Identifying and understanding customer needs, and offering appropriate solutions to meet those needs Achieving daily, weekly, and monthly sales targets Maintaining accurate records of customer interactions, transactions, and feedback in our CRM system Requirements: High school diploma or equivalent Previous experience in sales or customer service, pr...
QCCS is seeking several outgoing exceptional individuals with a passion for the travel industry to join our growing team! As an independent travel agent, you will: Communicate with clients to determine the type of travel they wish to book, including their personal preferences and budget constraints. You will advise them of various destinations and present them to your client for approval. You’ll support clients before, during, and perform follow-ups after traveling. Agent Duties (include but not limited to): Be an expert on our various destinations in the US and means of travel including prices, reviews, etc. Determine the client's specifications and budget, and suggest suitable travel packages or services. Organize travels from beginning to end, book tickets and accommodati...
Premise is a global research company mapping life for organizations working to improve your community. We pay people in specific countries to download our app and report on their daily life. For this project, we are looking for freelancers who can visit agricultural stores, wholesalers and markets to interview farmers. Each interview should take 5-8 minutes and we will pay $240 USD for 20 complete interviews. Please send us a message for more details!
Hire Resolve is seeking an Applicant who is highly skilled at Customer Service & Telephony to call Candidates on the Job Market who are looking for a new position and to record the Job Seekers details in Telephonic Screenings for a few hours each day. The successful Applicant will be working closely with our Recruitment team in finding Applicants their dream career path and job position, as well as helping to provide Clients with top-tier Talent for their open Vacancies. If you are a sales and customer service-oriented individual who enjoys helping and assisting others, please consider applying for this Job Position with us. Requirements Qualifications/skills: A completed University Degree. Proficient with Microsoft Office. Quick efficient work with the ability to multitask. System...
Attention all talented Virtual Assistants and Appointment Setters! We are currently looking for skilled individuals who are passionate about appointment setting and data input work. Our ideal candidates will have experience using social media, proficiency in using Zillow and be able to wite and communicate in the English language to a high level. We are also looking for VA's that have experience in telesales. As a member of our team, you will be responsible for setting appointments and inputting data into our system. You will be utilizing your exceptional communication and organizational skills to effectively reach out to property owners via Zillow using a script we provide and then schedule a phone call once they show interest. Please note that this position is a trial for the fir...
We are EdTech company. Need Telemarketer based in India
[HN/ HCM- RECRUITMENT] We are looking for Customer & Operation Success. Below is our job description. Please contact us if you are interested in or recommend someone you know.
Confirmis () is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&rsq...
Market Research in Vietnam and translation Vietnamese to Korean, English
