Customer Service is an essential component of a successful business. It involves providing customers with quality support to their inquiries, suggestions, grievances, or any matters related to the business. A customer service specialist is a personnel who specializes in providing top-notch customer service.
These professionals strive to go above and beyond customer’s expectations and provide efficient solutions tailored to their needs. Their job descriptions also consist of tasks such as responding to customer inquiries quickly and accurately, analyzing information, diagnosing real problems, recording customer feedbacks, creating customized support plans for each customer, monitoring customer relationship management tools, executing follow-ups, applying problem-solving strategies, among other duties. These tasks emphasize on building customers’ trust and fostering relationships with them.
Here’s some projects that our expert Customer Service Specialist made real:
- Interpreting services in multiple languages
- Lead generation and virtual assistance
- Site verification across different countries
- Product testing on global scale
- Field research projects
- Merchandise supervisors
The projects aforementioned demonstrated the ability of a Customer Service Specialist to provide seamless support for businesses around the world. By hiring such a freelancer on Freelancer.com, you are entrusting your customers’ satisfaction to professionals who are experts in dealing with customers’ needs and inquiries. With this knowledge and skillset at hand, you can immediately experience a far reaching beneficial impact on your business. You don't need to worry about not being able to cope with a sudden spike of customers' inquiries or missing out on feedback or suggestions that could help you improve your services. So don't wait any longer! Post your project now on Freelancer.com and hire one of our expert Customer Service Specialists!
从91,276个评价中,客户给我们的 Customer Service Specialists 打了4.86,共5星。雇佣 Customer Service Specialists
I am in need of Educational verification services for my pre-employment vetting process. Skills and Experience Required: - Experience in conducting education verification checks - Familiarity with the educational system and institution in The University of South Alabama (307 N University Blvd, Mobile, AL 36688), United States. Additional Information: - Attention to detail and accuracy are crucial in ensuring the accuracy of the verification process. Candidate Volume: - The project involves vetting 1-5 candidates. Please note that this project does not require additional verification services such as drug testing, credit checks, or social media screening.
Our company is looking for a virtual assistant who can help me develop and maintain relationships with brands and suppliers. Tasks: - Call management and correspondence - Scheduling meeting on Zoom Specific Brands and Suppliers: - We have specific brands and suppliers in mind that I would like assistance with Communication Guidelines: - We have a specific strategy that I would like the virtual assistant to follow
Job Description: Somali and English speaking Customer Service and Social Media Manager CDLCITY, a reputable and thriving truck driving school, is currently seeking a highly skilled and dedicated individual to join our team as a Somali and English speaking Customer Service and Social Media Manager. This is a remote position, and we welcome candidates from any location. As a Customer Service and Social Media Manager at CDLCITY, you will play a pivotal role in providing exceptional customer support and managing our robust social media presence. We are looking for an individual who is fluent in both Somali and English, possesses excellent communication skills, and has a passion for delivering outstanding customer service. In this role, your responsibilities will include: Customer Service As...
Title: Call Answering Description: - I am looking for a freelancer to handle my call answering needs. - The project requires answering less than 10 calls per day during business hours. Ad hoc as calls come through, currently low volumes (2-3 per day) but, will increase. - The ideal candidate should have experience in customer service and be able to provide excellent customer support. - The calls to be answered will primarily be related to appointments and general customer service inquiries. - The freelancer should be able to handle customer inquiries professionally and efficiently. - Knowledge of the company's products and services is essential and will be provided. - The freelancer should have strong communication skills and be able to provide accurate and timely information to cu...
Title: Hiring a Salesperson for IT Company I am looking to hire a salesperson with expertise in IT Sales to represent our information technology company. The project will require approximately 2 to 3 hours of work. Skills and Experience: - The salesperson should have a specific expertise in IT Sales. - They should be skilled in both finding new leads and closing sales. - Familiarity with networking and security in the IT industry is a plus. Target Region: - The salesperson will be primarily targeting the local market. Please note that this project requires a salesperson who can effectively promote and sell our IT products and services in the local market.
We are seeking open-minded individuals/couples to participate in trial counselling sessions aimed at fostering personal growth and learning. Topics: Relationships, Intimacy and Sexuality (Breaking away from stigma on taboo topics/practices) Benefits of participating in counselling sessions often include an enhanced sense of direction, increased self-awareness, heightened motivation, and improved personal effectiveness. If you are eager to explore new perspectives and want to address an issue or problem you are currently facing, this opportunity is perfect for you. Requirements for participants: - Open-mindedness - Ability to openly share thoughts and experiences - Willingness to discuss and set goals related to your past, present, and future - Readiness to explore and try techniques or...
We are a progressive and inclusive platform seeking passionate individuals to join our team as Intimacy Coaches. Whether you are an experienced professional or a newcomer to the field, we welcome individuals with a genuine interest in fostering open conversations around intimacy and relationships. Responsibilities: 1. Engage in Open and Non-judgmental Conversations: Facilitate discussions on a wide range of topics related to intimacy, relationships, and personal development. Create a safe and non-judgmental space for clients to express themselves. 2. Provide Guidance and Support: Offer insights, advice, and support to clients seeking assistance with relationship challenges, communication issues, and intimate concerns. Utilize active listening skills to understand clients' unique si...
Your primary responsibility is to provide day-to-day administrative support to the department. This position will perform a variety of administrative and clerical tasks. Duties of the Administrative Assistant include providing support to the Director, managers and employees, assisting in daily office needs and managing the department's general administrative activities. ESSENTIAL DUTIES AND RESPONSIBILITIES: These tasks are typical for this position and may include, but are not limited to the following: Primary support for an individual or all department staff. Greets and directs department visitors. Provide excellent customer service. Answer phones; screen and route calls to appropriate personnel. Organize calendar individual or multiple calendars Compose and type correspondence an...
Project Description: Urgent need for customer service support Skills and Experience: - Excellent phone communication soft skills ( Preferably British / American Accent ) - Strong abilities to solve customer claims - Patience and empathy towards customers - Ability to handle high-pressure situations Customer Service Support Needed: - Phone support, Chat Support, Email Support and also place order on behalf of the customer if needed - Providing assistance and resolving customer queries over the phone Operating Hours for Customer Support: - M-F: 10:00AM - 4:00PM EST, Sat: 10:00AM - 1:30PM EST Note: - The ideal candidate should be available during business hours to handle customer queries via phone - Candidate should be freelancer not from any agency or company - Candidate from India wil...
Become a virtual assistant specializing in document verification for our online platform. Your role includes scrutinizing company papers, identifying errors, and maintaining a well-organized digital filing system. Strong organizational skills and a commitment to accuracy are essential in this virtual assistant position.
I am looking for a sales representative to join our sports agency team. Conduct meetings and presentations via [Removed by Freelancer.com Admin for offsiting - please see Section 13 of our Terms and Conditions]. Explaining our agency and marketing values to high school parents and athletes seeking recruiting help Experience Level: Intermediate Primary Goal: Sign clients to our products and services- custom player websites and recruiting assistance for college scholarship offers. FREELANCER MUST BE ABLE TO READ, SPEAK AND WRITE CLEAR ENGLISH. MUST SEND VOICE SAMPLE WITH ENTRY TO BE CONSIDERED Responsibilities - Representing and promoting our sports agency to potential clients - Building and maintaining relationships with high school athletes and their families - Providing gui...
Job Title: Virtual Assistant - Real Estate Lead Generation Specialist Job Description: We are seeking a highly motivated and organized Virtual Assistant with a passion for real estate to join our team. The primary responsibility of this role is to identify and connect with motivated sellers in the real estate market. The successful candidate will play a crucial role in helping us acquire properties within a specified price range and time frame. As a real estate investor, my primary focus is on identifying valuable investment opportunities and acquiring properties within specific parameters. To enhance the efficiency and effectiveness of this process, I am actively seeking a dedicated and highly motivated Virtual Assistant to become an integral part of my team. This role requires a stron...
Confirmis () is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome the perennial lack of data (let alone quality data) to support effective decision-making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Arrive at the location at least one hour before the appointment with the subject company and make sure you have arrived at the correct location. • Take pictures of the subject company and its vicinity, as per Confirm...
We are part of a worldwide network providing drug testing services. We have a presence in multiple countries. Our client wants us to conduct drug testing around Mount Colah, 2079 Australia. We will train you on how to do it and provide the necessary supplies and tools. You will have to either go to the client's residence or office to collect the provided urine sample or rent a meeting room to host the session. Meeting room rental costs will be borne by us. Thereafter I will guide you on how to perform the testing hygienically and you will send us the result. We will compensate you for every test done. This is a long-term project and we will hire you for the long term.
Project Title: VRBO Customer Support Customer Support Type: - Phone Support - Email Support - Live Chat Support Training and Knowledge Requirements: - Basic training is sufficient Hours of Support Needed per Week: - 10-20 hours Job Description: We are seeking a customer support representative to handle administrative tasks for our VRBO platform. The ideal candidate should have experience in providing phone, email, and live chat support to assist our clients with their inquiries and concerns. Basic training will be provided, so no extensive training or specific knowledge requirements are necessary. The candidate should be available to work 10-20 hours per week to ensure prompt and efficient customer support. Excellent communication skills and attention to detail are essential for this r...
I am seeking a responsible individual to provide support and assistance to a patient with a critical and life-threatening disease. The freelancer will be required to accompany the patient to doctor visits on a daily basis. Specific Instructions: - In-person availability is essential for this role. - The freelancer must have a keen attention to detail and the ability to ask relevant and curious questions to the doctor. Qualifications: - At least a graduate in any field. - Proficiency in calculations and common sense is crucial for this role. - Observation skills Overall, I am looking for a dedicated individual with prior experience in managing projects of any kind (any field), and someone who believes in sticking to the processes and practices, and builds them up as the projec...
freelancer Bidder We are looking for a long-term freelancer to join our team. We need a skilled individual who can handle various tasks with clients Skills and Experience: communicationwith all clients we have social media agency so we want to work on freelancer website and we need person which handle all clients and bidding Fluency in multiple languages is a plus. Budget and Timeline: - Budget: We have a flexible budget and are willing to discuss compensation based on skills and experience. - Timeline: As this is a long-term position, the timeline for completing each project will vary. We are looking for someone who can work efficiently and meet deadlines. If you are a talented freelancer with a diverse skill set and are looking for a long-term opportunity, we would love to hear f...
i have case study for job offer i need someone to help me on things 1. Based on the attached, you must create score cards for all agents. 2. Based on the score card, you must create action plan & PIP to enhance missing KPIs ( CSAT, AHT, FRT). 3. You can create the plan in a way that best reflects their skills as supervisor and style of thinking.
We are seeking a skilled and reliable Virtual Assistant to join our team at The Reliable Solutions Company, LLC. This is a permanent position for someone who can effectively handle email correspondence, respond to texts, make calls, and manage various administrative tasks. The ideal candidate should possess excellent communication skills, attention to detail, and the ability to work independently. Responsibilities: Email Management: Respond to emails promptly and professionally. Organize and prioritize emails for efficient communication. Text Responses: Handle text messages promptly, conveying information accurately. Phone Calls: Make and receive calls on behalf of the company. Provide information and assistance as needed. Administrative Tasks: Assist in various administrative duties...
Hola tengo un pequeño emprendimiento y necesito quien me gestione a los clientes en Whatsapp que sea de Republica Dominicana. En promedio llegan unos 20 a 30 mensajes por dia, aveces menos Pago 60 USD por mes
Ich brauche jemand, der meine vielen Emails durchgeht, ordnet und so weit es geht beantwortet.
Wir suchen nach talentierten Freelancern, die Erfahrungen in der Automobilbranche haben und in der Lage sind, unser Videosystem in Autohäusern als ABO zu verkaufen. Als Freelancer werden Sie Mitglied unseres Vertriebsteams und sind verantwortlich für die Gewinnung von Autohäusern als Kunden. Ihre Hauptaufgabe besteht darin, potenzielle Kunden zu identifizieren, sie über die Vorteile unseres Videosystems zu informieren und sie für den Abschluss eines Abonnements zu gewinnen. Wenn Sie über ausgezeichnete Verkaufsfähigkeiten, gute Kenntnisse der Automobilbranche und eine hohe Motivation verfügen, dann möchten wir Sie in unserem Team begrüßen. Wichtige Fähigkeiten: - Erfahrung im Vertrieb von Produkten oder Dienstleistungen ...
I am seeking a USA package forwarder who lives in any one of these states (California, Texas, Illinois, Ohio, Michigan, Florida and New York) who specializes in international shipping. I prefer DHL/FedEx as the shipping carrier for the packages, and will need assistance with any type of items being shipped. This means that the forwarder should have experience dealing with items of varied sizes, weights and shapes, along with any additional custom documentation needed. The forwarder should also be able to provide specialized services such as reshipping within the US. I am looking for a forwarder who can provide fast, reliable, and secure shipping solutions. I need someone on the mainland USA to receive packages, that can only be delivered within USA. I then need this product repacked (su...
Project Title: VRBO Customer Support Customer Support Type: - Phone Support - Email Support - Live Chat Support Training and Knowledge Requirements: - Basic training is sufficient Hours of Support Needed per Week: - 10-20 hours Job Description: We are seeking a customer support representative to handle administrative tasks for our VRBO platform. The ideal candidate should have experience in providing phone, email, and live chat support to assist our clients with their inquiries and concerns. Basic training will be provided, so no extensive training or specific knowledge requirements are necessary. The candidate should be available to work 10-20 hours per week to ensure prompt and efficient customer support. Excellent communication skills and attention to detail are essential for this r...
Title: VRBO Customer Support Summary: We are seeking a customer support specialist to handle administrative tasks for our VRBO (Vacation Rental By Owner) platform. The ideal candidate will have experience in providing phone, email, and live chat support to assist customers with their inquiries and concerns. Responsibilities: - Handle incoming customer inquiries and provide timely and accurate responses - Assist customers with booking and reservation-related issues - Resolve complaints and conflicts in a professional and courteous manner - Collaborate with other team members to ensure customer satisfaction - Maintain a high level of knowledge about the VRBO platform and its features Skills and Experience: - Proven experience in customer support, preferably in the vacation rental or hospi...
I am looking for a skilled social media content creator who can also serve as my personal assistant. The ideal candidate should have experience in creating engaging videos specifically for Instagram and tik tok Skills and Experience: - Proficient in video editing software and able to create high-quality videos for social media platforms - Knowledge of Instagram's algorithm and best practices for organic reach - Ability to brainstorm and execute creative video ideas that align with my brand - Strong organization and time management skills to meet weekly content creation and posting deadlines - Excellent communication skills to collaborate with me and understand my vision for the content - Familiarity with social media analytics and the ability to track and measure the performa...
I am looking for a freelancer to assist with Flipkart packing jobs. The ideal candidate should have experience in packaging products into boxes and should be able to work for more than 8 hours per day. Specific tasks for this project include: - Sorting and categorizing products - Packaging products into boxes - Labeling and sealing boxes The products that will be packed include electronics, clothing, and fragile items. If you have experience in packing and are able to work for more than 8 hours per day, please bid on this project.
Atecion al cliente para InnovaHuman RH
I am looking for a virtual assistant to assist me with customer service tasks for my personal needs. I anticipate needing assistance for more than 20 hours per week. Ideal Skills and Experience: - Strong communication skills - Excellent problem-solving abilities - Experience in customer service - Ability to handle multiple tasks and prioritize effectively - Proficiency in using virtual assistant software and tools - Attention to detail and ability to follow instructions accurately - Ability to work independently and meet deadlines - Flexibility and adaptability to handle changing requirements Tasks: - Responding to customer inquiries and providing support via email or chat - Handling customer complaints and resolving issues promptly and professionally - Managing and organizing customer ...
NFT Whitelisting Task Looking for someone with experience in getting whitelisted for NFT projects with good socail skills The purpose of this role is to help me get onto NFT whitelists for upcoming NFT drops. I will provide you the list of projects I need whitelist for . Tasks required to get whitelists vary from project to project but can involve tasks such as: Talking and engaging in the discord community to level up Helping out others in the discord community Retweeting social media/tagging friends on twitter etc Winning quizzes or games in the discord Winning flash giveaway contests in the discord Various other tasks that vary with each projects
We are seeking a highly motivated and results-driven Freelance Sales Representative to join our dynamic team. As a Sales Representative, you will be responsible for cold calling potential clients and closing deals for our web development services. This is a commission-based position, and successful candidates will earn a commission for each deal closed, with a target deal value starting at $750. Responsibilities: Prospecting and Cold Calling: Identify and reach out to potential clients in the USA, UK, and Canada. Utilize effective cold calling techniques to introduce our web development services. Build and maintain a pipeline of potential leads. Sales Presentations: Conduct virtual or phone-based meetings to present our web development offerings. Clearly articulate the benefits and val...
I am looking for a virtual assistant based in Italy to help me with scheduling appointments with distributors that we will supply to. The ideal candidate should be available to work in European time zone and be able to dedicate 10-20 hours per week to this project. Tasks: - Cold calling distributors from our data base - Scheduling appointments for zoom meetings - Be present in all zoom meetings for translation between both parties Skills and Experience: - Strong organizational and time management skills - Excellent communication skills - Attention to detail -Motivated to make calls and transact deals - Proficient in using scheduling software and tools - Familiarity with Italian business culture and etiquette
I am looking for a virtual assistant based in Japan to help me with scheduling appointments with distributors that we will supply to. The ideal candidate should be available to work in Japan time zone and be able to dedicate 10-20 hours per week to this project. Tasks: - Cold calling distributors from our data base - Scheduling appointments for zoom meetings - Be present in all zoom meetings for translation between both parties Skills and Experience: - Strong organizational and time management skills - Excellent communication skills - Attention to detail -Motivated to make calls and transact deals - Proficient in using scheduling software and tools - Familiarity with Japan business culture and etiquette
I am looking for a virtual assistant based in the UAE to help me with scheduling appointments with distributors that we will supply to. The ideal candidate should be available to work in the UAE time zone and be able to dedicate 10-20 hours per week to this project. Tasks: - Cold calling distributors from our data base - Scheduling appointments for zoom meetings - Be present in all zoom meetings for translation between both parties Skills and Experience: - Strong organizational and time management skills - Excellent communication skills - Attention to detail -Motivated to make calls and transact deals - Proficient in using scheduling software and tools - Familiarity with UAE business culture and etiquette
La actividad consiste en pedir información y solicitar una cotización de manera presencial en una empresa asignada por nosotros. Para realizar satisfactoriamente la actividad se requiere de lo siguiente: 1. Estudiar guía proporcionada por nosotros, comprender lo que se requiere mencionar y lo que se requiere cotizar, tener comunicación con nosotros por este medio antes de iniciar la actividad para aclarar el objetivo y resolver cualquier duda. (Tiempo aproximado 1 hora, de la cual son 30 minutos de estudio de guía y 30 minutos para resolver dudas). 2. Presentarse en la empresa y sucursal asignada para recibir explicación personal del servicio y confirmación de cotización. (Tiempo aproximado 30 minutos + el traslado) 5. Enviarnos la c...
I am looking for a virtual assistant to organize meetings for me in Outlook. I have the contact list of the names and the area for the meetings to be organised. It is making appointments with doctors. The assistant will be calling the reception to book an appointment with doctors; will only be speaking with the receptionist The volume of meetings will depend on the location and how many clients are in each of those areas but they will need to make sure there is enough time between each appointment. Most likely between 3-5. They will need to be able to speak very good English, or even English to be there first language
I am looking for a freelancer who can assist with a cold calling campaign targeting the B2C market. The goal of this campaign is to generate warm leads for our business. Skills and experience required: - Strong cold calling skills and experience in the B2C market - Ability to effectively and professionally communicate and engage with potential customers - Familiarity with lead generation strategies and techniques - Attention to detail and ability to accurately record and update lead information Additional details: - I already have a script for the cold calling campaign, so the freelancer will not need to develop one. However, they should be able to adapt and personalize the script as needed. - The freelancer will be provided with a list of potential customers to contact. - Regular commu...
NFT Whitelisting Task Looking for someone with experience in getting whitelisted for NFT projects with good socail skills The purpose of this role is to help me get onto NFT whitelists for upcoming NFT drops. I will provide you the list of projects I need whitelist for . Tasks required to get whitelists vary from project to project but can involve tasks such as: Talking and engaging in the discord community to level up Helping out others in the discord community Retweeting social media/tagging friends on twitter etc Winning quizzes or games in the discord Winning flash giveaway contests in the discord Various other tasks that vary with each projects
Looking for an Expert Indian Chef for a Long-term contract from Anand Gujarat Cuisine: all Indian cuisine Skills and Experience: - Expertise in preparing various Indian dishes from different regions - Extensive knowledge of Indian spices and flavors - Ability to create authentic and flavorful Indian dishes - Strong understanding of Indian cooking techniques and traditions - Experience in working in a professional kitchen setting - Ability to handle large-scale events and cater to a diverse range of dietary preferences - Excellent organizational and time management skills - Ability to work well under pressure and meet deadlines Duration: Long-term contract Note: Please provide samples of previous work or a portfolio showcasing your expertise in Indian cuisine.
WANT A PERSON FOR FRONT DESK < FACE TO FACE IN NEW YORK CITY TO HANDLE STORE CUSTOMERS
Currently, VA had a family emergency thus we had to part ways. Duties of VA entailed: 1. Answering phones, selling new leads, following up, doing estimates based on the software 2. Data entry for management and staff 3. Working from 8 AM to 5 PM EST USA Need very good English. Need someone who has experience in the house cleaning industry. Ideally, able to operate HighLevel Software & Maid Pad.
Hello! I am looking for people who can host a small network unit in India. Requirements - 1. Ethernet connection with a speed of atleast 10mbps (fibre or ADSL) 2. 24x7 electricity 3. Good network coverage at your location. Locations - Chennai Hyderabad Lakshadweep Indore Ludhiana Guwahati Patna Faridabad Shimla Srinagar Guwahati Dehradun Asansol *** For hosting this unit, you will be paid 45 euro each month. Its easy money! Just need to power this small unit and earn around 4k inr just like that. Drop your details if you are interested, thank you!
Going on 9th business year. We buy diabetic supplies from the public . No pharma or any liquids or injectables . Customers sell supplies they no longer want, you evaluate supply by brand, expiration date . and wear and tear, pay customer. This is an ongoing part-time , 2 hrs per day , 5 days per week , $250, flat
Assistance Needed: Spanish Language Test for Customer Service Team Hello, I hope this message finds you well. I am reaching out to you because I am in need of assistance with conducting a Spanish language test for my Customer Service team. I recently hired a team of 6 individuals who will be working in my company, and I want to ensure their Spanish language skills are evaluated accurately. However, I personally do not have proficiency in Spanish, which is why I am seeking your help. Here's what I require assistance with: - Conducting the Spanish language test for my Customer Service team: - Evaluating their listening comprehension skills by reviewing audio clips and summarizing passages. - Assessing their reading skills through reading passages and comprehension qu...
We're looking for people who speak French, German, English, or Spanish fluently and are interested in showing travelers around to discover the beautiful (and hidden gem) sides of Copenhagen. We want to find people who love the city, enjoy meeting new people, and share the culture and experience of the city. We are not closed to only professional tour guides, historians, or experts. We want people who can engage a great conversation with travelers and show them around as if they were friends.
Looking for a professional driver for a car, for both specific events and ongoing service. Ideal Skills and Experience: - Valid driver's license and clean driving record - Extensive experience in driving cars - Excellent knowledge of traffic rules and regulations - Strong communication and customer service skills - Ability to effectively navigate through different routes and handle unexpected situations - Flexible availability for more than 20 hours per week Drive our Clients to Airports, Scheduled meetings in a safe, comfortable and professional manner Maintain Cleanliness of the vehicle at all time Vehicle will be provided Making sure that both the inside and outside of the car are always clean and aesthetically appealing. This can involve polishing the exte...
We're looking for people who speak French, German, English, or Spanish fluently and are interested in showing travelers around to discover the beautiful (and hidden gem) sides of Stockholm. We want to find people who love the city, enjoy meeting new people, and share the culture and experience of the city. We are not closed to only professional tour guides, historians, or experts. We want people who can engage a great conversation with travelers and show them around as if they were friends.