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Zendesk represents a product suite containing a variety of business supporting applications and covers functions like trouble ticketing, marketing engagement, customer experience analytics, live chat and other communication- and collaboration aspects.
As Zendesk is offered as Software-as-a-Service (SaaS) and as such does not require on-premise installation, experience with Zendesk will typically cover use of the offered applications for a specific business purpose, or guiding the adoption of Zendesk into an organization.
Individuals with these skills will be valuable to businesses either already using Zendesk or are moving to incorporate its application suite into their organization.雇佣 Zendesk Experts
I need to create a zendesk addon with following features: 1. Client creates a notification from either email/CRM/Web - Notification contains Case ID in subject field 2. Once notification gets to ZD, it is automatically converted to a ticket with case id (as mentioned above) in a custom field within the ticket 3. ZD created ticket will be Problem (parent) ticket & any notification coming furthe...