huge communication gaps.
once deadline lapsed by more than two weeks with no communication I had no option but to dispute the milestone. was not given any reason as to why the freelancer was unable to complete my project.
uncompleted part of the project was an 11 minute video transcription.
Since hiring freelancer I figured out youtube now provides full transcription / CC subtitles which are also downloadable for no cost. If you're thinking of hiring a transcriber this is the way to go - found to be very accurate.<br/>