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customer service representative

$15-25 USD / hour

已关闭
已发布超过 7 年前

$15-25 USD / hour

SUMMARY Responsible for acting as a liaison between customers and companies. Assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. PRIMARY RESPONSIBILITIES Resolve customer complaints via phone, email, mail, or social media. Use telephones to reach out to customers and verify account information. Greet customers warmly and ascertain problem or reason for calling. Cancel or upgrade accounts. Assist with placement of orders, refunds, or exchanges. Advise on company information. Take payment information and other pertinent information such as addresses and phone numbers. Place or cancel orders. Answer questions about warranties or terms of sale. Act as the company gatekeeper. Suggest solutions when a product malfunctions. Handle product recalls. Attempt to persuade customer to reconsider cancellation. Inform customer of deals and promotions. Sell products and services. Utilize computer technology to handle high call volumes. Work with customer service manager to ensure proper customer service is being delivered. Close out or open call records. Compile reports on overall customer satisfaction. Read from scripts. Handle changes in policies or renewals.
项目 ID: 11533215

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39提案
远程项目
活跃7 年前

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39威客以平均价$19 USD/小时来参与此工作竞价
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Hello I have read the job description posted by you. I would request you to trust in my abilities, and offer me the responsibilities of the project. I would assure you that you will never be disappointed. We can even have a deal if everything goes fine. To tell more about my self: We are a company based in Bangalore, India by the name UNITEC. We are a 10 seater company and specialize in working solely on Freelance work with utmost dedication. Our employees are skilled in various disciplines like customer service, content writing, article writing, Web Design (HTML, CSS & Wordpress), MS Office, Photo Shooting, Photoshop, Illutrator, CorelDraw, Data Entry, 3D Modelling, Video Production Etc... and are capable of taking up any work which falls under these skills. We work to deliver the best in quality services and deliver the completed work in time. We are highly interested to associate with you and render our services to you with the best level of quality and punctuality. I would be very grateful if you can offer us the responsibilities of the project and improve our reputation here in Freelancer. Hope to hear from you soon. Thanks in advance With Regards, Sathya Narayana Singh . J (C.E.O @ UNITEC)
$17 USD 在10天之内
4.9 (8条评论)
3.5
3.5
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Hi, I have entire posting read , I agree to your terms & conditions. I have an 6 years of experience of doing data entry. I will assure you the results will be as per expectation. Very good with Key board skills, basic wordpress skills & image processing skills. I have my own PC along with High speed internet. I am currently working on same kind of project full time, This will be addon to my skills. For this project research can be made via internet. Also would require additional information or inputs to complete this project in very right manner with 100% accuracy
$15 USD 在10天之内
4.9 (7条评论)
2.6
2.6
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I would be grateful if you would consider me for this position I am a keen and bright individual with some excellent skills. I am hard working and reliable and I would be very interested to discuss the position with you further.
$16 USD 在10天之内
5.0 (1条评论)
1.1
1.1
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competent and reliable
$16 USD 在30天之内
0.0 (0条评论)
0.0
0.0
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Dear Hiring Manager, Customer Service Rep expert! I would like to take a part of your project as CSR. I can do the following services: >data entry (any for of data entry) >data research >Form Filling >PDF Conversion >PDF to Excel >PDF to Word >Copy data from one site to another I am a full time mom who seeks for long term online jobs for me to help my household from day to day living. I am a college graduate who had an experience in different industry for the past 8 years. I do have experience dealing with Customer face to face especially deals with Banking, Insurance, Automotive and Food Industry. Please do contact me soonest you can so we can discuss further. Best Regards, Karen
$16 USD 在10天之内
0.0 (0条评论)
0.0
0.0
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Hello, I am Wahid. I am able to do this for 10 hours/week. If I get a chance, I will do my best. Thank you
$16 USD 在10天之内
0.0 (0条评论)
0.0
0.0
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A proposal has not yet been provided
$16 USD 在10天之内
0.0 (0条评论)
0.0
0.0
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I can do a quality work in this regards as have got relevant experience of 12 yrs in the same. Have worked with companies like eBay, priceline etc.
$16 USD 在10天之内
0.0 (0条评论)
0.0
0.0
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I am Data Entry/Data Processing Expert who knows the value of time, very hard working and always delivers the work on time. My Motive is to make my employer happy without adding additional charges. If you are looking for data entry or search work, I am the Right person for you. available 24-7. a trusted Freelancer
$22 USD 在10天之内
0.0 (0条评论)
0.0
0.0
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My name is Guillermo Orellana, CEO of Caribbean Innovation Technology - CITECH. CITECH it is an outsourcing company located in the Atlantic Coast of Honduras in the city of La Ceiba. CITECH has been in the outsourcing industry for over 2 years now delivering very successful results. We are currently providing BPO Services, Brokerage Services, Sales and Customer Service/Support for two different Logistics companies in the United States. My team and I decided to base our operations in the city of La Ceiba due to the excellent level of English and Spanish (both verbal & written) and the advanced level of computer skills that people posses. CITECH is confident of its bilingual human resources and competency to deliver a high quality job. We are looking forward to hearing from you. Please do not hesitate to contact me if you have any questions. Thank you.
$15 USD 在10天之内
0.0 (0条评论)
0.0
0.0
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Dïptî: Hello , I assure you I can complete the work on time and accurate. I will follow your instructions properly and work accordingly. I am a quick learner and am always keen in learning something new . please give a chance to prove. can work on the project full time. I already have experience in data extracting, entry, content writing, customer service. can start working immediately. looking forward to working with you . thanks and regards
$17 USD 在20天之内
0.0 (0条评论)
0.0
0.0
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I have well experienced in computer and networking ,i can complete the work within the deadline,having knowledge in excel and troubleshooting coputers
$22 USD 在10天之内
0.0 (0条评论)
0.0
0.0
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Hello, As per your requirement , i have strong back ground with customerservice. with 4 plus experience with companies like Dell and Nokia. Please have a look at my cv before going ahead Sapna
$16 USD 在10天之内
0.0 (0条评论)
0.0
0.0
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Having been in the service industry for over 10 years, I have gained much experience in dealing with customers from different backgrounds all around the world. My skills will only add to the success of your project should you hire me.
$22 USD 在10天之内
0.0 (0条评论)
0.0
0.0
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I have more than 3 years of experience in this expertise
$17 USD 在20天之内
0.0 (0条评论)
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I have good communication skills. I am able to keep my cool in critical situations. I enjoy working out solutions to problems. I think I can do your work satisfactorily.
$17 USD 在10天之内
0.0 (0条评论)
0.0
0.0
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A proposal has not yet been provided
$22 USD 在10天之内
0.0 (0条评论)
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0.0
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I have extensive experience in all types of customer service, especially escalated issues. I look forward to joining your team!
$22 USD 在32天之内
0.0 (0条评论)
0.0
0.0
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As a Chinese national living in London for 16 years, I graduated from british university, worked in estate agency for five years and accountancy practice for two years now. I am specialised in fast and accurate data entry, accounting, liaise with customers and companies, Chinese and English translation and lettings and sales of properties.
$20 USD 在10天之内
0.0 (0条评论)
0.0
0.0
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Experienced members(Bhutan,India,Nepal). Good communication skills. Provides professional services. Takes any Clients and solves the problem. TRUSTWORTHY Reasonable services rate
$20 USD 在10天之内
0.0 (0条评论)
0.0
0.0

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NIGERIA的国旗
CLEVER, Nigeria
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会员自9月 15, 2016起

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