For the last 3 years, I was working as Phone Banking officer in call center based in Bank Alfalah Ltd Lahore, Pakistan. My educational background is Bachelor’s Degree in Business Administration Major in Marketing. Working with Hotel Sara Continental, Sohrab Motorcycle Ltd, Al Arab Style Trading L.L.C (UAE) and Bank Alfalah Ltd, has taught me the overall working aspect of customer services and sales & marketing. It has enhanced my knowledge of providing innovative ideas for quick resolution of tasks