Appeal letter for Amazon, I already submitted one but they want additinal information:
We appreciate the information you have provided. However, a review of your account indicates:
1. You have misclassified the condition of your Marketplace items. All sellers are responsible for classifying their items in accordance with our Condition Guidelines.
2. You have listed against detail pages that do not exactly match your items. As stated in our policies, sellers must list the exact same item, in the same format, as the item represented on the detail page. This includes brand, manufacturer, UPC, edition, binding, quantity, packaging, color, etc.
3. Some of your shipments may have been damaged, incomplete, or lost due to insufficient packaging.
Before we can consider reinstatement of your selling privileges, please provide us with a detailed plan of action to address the above-mentioned issues. We will then review your plan and determine whether to reinstate your selling privileges.
For information on creating and submitting your plan, search on “Appeals for Suspended or Blocked Accounts” in seller Help.
We look forward to hearing from you
Hi,
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Best regards,
James Walpole