I have a Wordpress site which has a number of items to be completed. The website can be viewed here:
126.96.36.199/[url removed, login to view]
The following needs completion:
Latest News Page:
Must be able to handle html with graphics and have a read more button. Display up to 5 items with a "Display Previous Items" button to display older news items. Must have the ability for customers to leave comments but it must be able to switch off this ability. Comments needs to be approved before they become visible. Must be able to "push" an older news item to the top if there is a need to redisplay it.
A page that displays the latest offers and/or vouchers for shop discounts (similar to the one on the example site currently). Can be as simple as using the posts functionality of Wordpress.
A FAQ which works in tandem with a ticketing support system. Must have different categories which can be selected to display only q&a's of that category (could be a tabbed display). Must be searchable (with a suggestion list appearing when typing) and use an accordion so that only the questions are displayed (expand all and collapsed all must be possible).
Must have the ability for customers to leave comments but it must be able to switch off this ability. Comments needs to be approved before they become visible. Must be able to "push" an older news item to the top if there is a need to redisplay it.
A ticketing system which works in tandem with the FAQ system. When customers start to type their question and its details, the system must search the FAQ for possible answers and makes suggestions, similar to what StackOverflow does. Also, the system must have the ability for the creation and storage of template (ready made) answers, so that questions that appears regularly and the customer probable ignore the suggested answers can be give a standard answer. Must have the ability to pick up the name and surname of the customer from the database, so that the answerer do not need to type it.
It must have categories and the ability to create and edit these categories. It must also be possible to have a list of employee names (adding and editing of the list must be available), which can be assigned to one or more categories. Must also be possible for admin to assign a ticket to a person and the tracking of the status of these tickets must be possible, i.e. list overdue tickets, list time spend per person on ticket, feedback or ranking from customers. Therefore the customers must be able to give a rating to the answer given. Also, the person answering the question must be able to fill in the time spend on answering the question.
Must also be possible to save a question and the answer as an FAQ entry, can be suggested by employee but must be approved by admin before being published.
Emails must be send when a question has been asked (to the allocated person and another admin email address), as well as an email to the customer when the question has been answered. Also must have the ability to use attachments.
Ensure the current installation of bbPress works correctly.
A place for customers to leave their testimonials. The testimonials must be approved before becoming "live". When a testimonial is left, an email must be send to a dedicated email address. Must also be able to give a ranking to the testimonial.
The ability for customers to leave a suggestion from a list of categories. They choose from the list and leave their suggestion. The list of categories must be editable. It must also be possible for these suggestions to go to a dedicated email address. The suggestion form can be simple, with entries for a website, textbox, etc., depending on the category chosen.
Importing of customer details from an existing Joomla database. New customers will register directly onto the system.
Must have multi-language abilities.
Hi, Consider its done! I would love to get this opportunity of working with you. I can guarantee complete satisfaction if you select me to execute this project. Please check your private message board. Thanks
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Dear Hiring Manager, I can achieve such an work quite effectively and efficiently for you as I have lots of past experience working in the same type of project. So please see more details in the inbox. Regards,
Hello, WordPress expert here. I went through your project description and found that my skill is best suitable for your project. Please check [Private Message] for further details. Thanks