In today's economy, it is critical to select a Call Center outsourcing partner to help you make the most of your customer interactions and it all starts with people.
Headquartered in Rabat, Morocco, OXO Telecom in Meknes city is a dynamic, full capabilities Call Center with 80 seats , outsourcing company specializing in inbound, outbound and e-commerce telemarketing, customer service, and customer relationship management. OXO Telecom maintains a state-of-the-art computer integrated telephony system to serve a wide range of corporate, customer service, and e-commerce clients. Over the last 10 years, we have successfully managed our growth without sacrificing quality or attention to detail. As a result, OXO Telecom business has grown exponentially and has a reputation for providing the highest quality service in the industry.
Our Services
• Business-to-Business (B2B)
• Business-to-Consumer (B2C)
• Acquisition
• Chat and Text Message
• Lead generation
• Surveys
• Market research
• Verification
• Win back
• Up-sale
• Cross-sale
• New services and products to existing customers
• Custom order processing
• Customized reports
• Quality Assurance
• E-mail follow-up
• And More…….