I'm looking for someone who knows how to configure an OTRS Installation and speaks excellent Englisch even better is fluent German. My organsation probalby just will need you telling us which buttons to press in ordner for us to get the basic setup we need.
OTRS is allready up and running, it's just about configuring a few features. I assume it will be a total volume of about 10 work hours. and then a few hours every ones in a while when something comes up
I have experience configuring and customising OTRS including software development of additional features. I also work with other German companies on OTRS projects.
Hi
I am very glad to find your project.
My freelancer Ranking is Top 5th.
You can check my ranking here (LeaderBoard):
https://www.freelancer.com/users/game/
Please take a look at my portfolio:
https://www.freelancer.com/u/kchg.html
I am ready and start working immediately.
Regards
kchg
I am an OTRS consultant at my current company.
I am fluent in english and have handled customers from all over the world.
I can assist you in:
OTRS Installation
OTRS Configuration
Queue Management
SysConfig settings
SLA Management
Reporting
Incident Management Features
Problem Management features
Change Management features
Knowledge Management
SLA Management