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Tableau - Create chart showing phone call averages

We operate a small call centre and need to know the average call volumes in 60, 30 & 15 minute increments throughout the day.

Using Tableau version 10. Create vertical bar charts to represent the following:

1. Average call volume by day of the week. For each day of the week what is the average number of calls. One bar for each day of the week.

2. Average day call volume using only data for Mon to Fri. For Mon to Fri only what is the average number of calls. One bar for each interval starting at 0:00 and ending at 24:00:

a. In 60-minute intervals (each bar = 60 min)

b. In 30-minute intervals (each bar = 30 min)

c. In 15-minute intervals (each bar = 15 min)

3. For each week day what is the average number of calls. One section for each day and inside the section, one bar for each interval starting at 0:00 and ending at 24:00:

a. In 60-minute intervals (each bar = 60 min)

b. In 30-minute intervals (each bar = 30 min)

c. In 15-minute intervals (each bar = 15 min)

4. Total number of calls received by week.

5. Average call duration

a. Overall

b. By day of the week

c. AM (morning) vs PM (afternoon)

Data set attached. We will run this report regularly when we get updated datasets so build with this in mind.

Also attached is an example chart - this is how we want the charts to look.

技能: 表演术

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About the Employer:
( 7 reviews ) Sydney, Australia

项目ID: #12151437

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sundarm1992

I have great experience in Tableau with the great analytical skills on the data. I hope i would be one of the best person to handle this assignment.

$166 AUD 在3天内
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10名威客为此工作的平均竞标价是$194

vishnu5894

Hi, How are you? I have 5+ years of experience in qlikview,qliksense and tableau designing and development. Your requirement will be done in all this tools.

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kotiwel

Hello, I am a certified BI professional with 14 years of consulting experience , i have good experience in recent version of Tableau 10, I can help you with this project pretty quickly. Thanks, Koti

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life2easy

We have tableau experts with 10+ experience to work on ur project

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sara7tausif

Hi , I am a Tableau consultant , consulting on wide business expertise such as telecommunication , real estate , retail , government sectors and many more. I will work on your project and will provide you the best ser 更多

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dmail

iam a data-scientist and i do lot of analysis in R, and create dashboards using Tableau. i do think that my skills will help to solve your problem.

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sumitsinha18

I have rich work experience in developing dashboards using Tableau Desktop. I have developed 80+ dashboards using various features of it. I have worked on Tableau inside out, from basic to advanced. I have handled data 更多

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SMKTableau

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snehvishu

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jonriviere

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