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远程在线客服代表招聘(需懂中文)Remote Online Customer Service Representative (Chinese Language Required)

$30-250 USD

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已发布7 个月前

$30-250 USD

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We are searching for a remote online customer service representative to join our esteemed boutique guesthouse located in Japan. This opportunity is ideal for a foreign individual proficient in Chinese, eager to be immersed in a multicultural work environment while providing superior service to our guests. Key Responsibilities: Address customer inquiries through email, phone, and online platforms promptly and professionally. Assist with booking and reservation queries, offering information regarding availability, rates, and amenities. Manage complaints, providing suitable solutions and alternatives within a set timeframe; ensure resolution through follow-ups. Collaborate with the on-site team to guarantee a seamless guest experience. Maintain a positive, empathetic, and professional demeanor toward guests at all times. Requirements: Proficiency in Chinese is mandatory; knowledge of additional languages is a plus. Previous experience in customer service or hospitality is preferred. Strong communication and interpersonal skills. Ability to work both independently and as part of a team. Availability to work from 8:00 AM to 5:00 PM China Standard Time. A stable internet connection is required to work remotely from any location worldwide. Compensation: A competitive daily rate of $10 USD with weekly payouts. Application Process: To ensure authenticity and language proficiency, a 5-minute video interview via WeChat will be conducted with all applicants. Interested candidates are encouraged to apply with their resume and a cover letter outlining their suitability for the role. 我们正在寻找一名远程在线客服代表,加入我们位于日本的备受推崇的精品民宿。这个机会非常适合精通中文的外国人,他们渴望在为我们的客人提供优质服务的同时,沉浸在多元文化的工作环境中。 主要职责: 通过电子邮件、电话和在线平台及时、专业地回应客户咨询。 协助处理预订和住宿查询,提供有关可用性、价格和设施的信息。 管理客户投诉,提供适当的解决方案和替代方案,并在规定的时间内确保问题得到解决。 与现场团队合作,确保为客人提供无缝的体验。 时刻保持对客人的积极、同情和专业的态度。 要求: 必须精通中文;懂得其他语言者优先。 有客服或酒店行业经验者优先。 强大的沟通和人际交往能力。 能够独立工作,也能作为团队的一员。 每天在中国标准时间上午8点至下午5点有工作时间。 需要有稳定的网络连接,可以在全球任何地方远程工作。 薪酬: 竞争力的日薪10美元,每周结算一次。 申请流程: 为了确保真实性和语言熟练度,我们将与所有申请者通过WeChat进行5分钟的视频面试。 有兴趣的候选人请附上简历和求职信,说明他们适合这个角色的理由。
项目 ID: 37329550

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远程项目
活跃6 个月前

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16威客以平均价$150 USD来参与此工作竞价
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I am a native speaker in Chinese, who are based in Hong Kong. Therefore, Chinese is not a problem for me. I am strong in written and read in Chinese, including traditional and simplified Chinese. From my review and experience, you shall understand I did a lot of translation work from English to Chinese. My strong point is strictly fulfilled the time line and the quality of deliverable. You shall understand my effort from my review from many employers. I studied in Biomedical Engineering. Therefore, I am strong in writing general articles, engineering topics, and medical fields, etc. You are suggested to request for a sample from me. I will show you my ability in those fields. In addition, you shall understand my strong ability to write SEO articles. I completed many projects of SEO articles in several fields, such as tourism, cooking, IT, medical, engineering, etc. You could find my good feedback from the previous employers. Currently, I handle several projects from different customers. I could deliver more than 10000 words daily. I am available online, gtalk and skype for more than 18 hours a day. Therefore, you could easily check with me about the project status. Of course, I am happy to provide regular update to you. I hope we can start working together, so that I will not miss your deadline, and you could receive my excellent articles in the coming future.
$140 USD 在7天之内
4.7 (17条评论)
4.1
4.1
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Hello! My name is Rao Muhammad and I am a versatile and skilled freelancer specializing in e-commerce, Shopify development, AutoCAD, and civil engineering. With a passion for delivering exceptional results, I am confident that I would be the perfect fit for your project. I understand that you are searching for a remote online customer service representative to join your esteemed boutique guesthouse located in Japan. This opportunity is ideal for a foreign individual proficient in Chinese who is eager to be immersed in a multicultural work environment while providing superior service to our guests. As part of the application process for this position, we will require you to submit a 5-minute video interview via WeChat with all applicants. This is to ensure authenticity and language proficiency before we move forward with the application process. We also require candidates to demonstrate that they have previous experience in customer service or hospitality, as well as strong communication and interpersonal skills.
$140 USD 在7天之内
0.0 (0条评论)
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0.0
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你好, 我作为一个华侨,个人认为很适合这个工作。 中文方面可以通过微信面试确认我的能力和水平。 虽然在酒店行业没有多少经验,但是客户服务、团队工作、解决问题和人际沟通方面有足够的能力,能够独立工作,也能和团队一起共同前进。 以我开朗和好学的性格,我有信心在很短的时间内能够学会相关的知识和能力。 只是有一个点想问清楚:要求上说 “每天在中国标准时间上午8点至下午5点有工作时间。” 这里说的算是全职吗? 可通过微信ID: Mehmet_Alioglu 联系。
$200 USD 在7天之内
0.0 (0条评论)
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你好,我的大学专业是酒店管理,并且在酒店行业工作过,所在的部门是前厅部,熟悉酒店的预定和接待,我拥有很强的沟通和人际交往能力,这对于有效地与客人互动并满足他们的需求至关重要。我积极和善解人意的态度使我能够为客人创造一个温馨舒适的环境。 此外,我的流利中文使我能够与本地和国际客人进行有效的沟通。 最后,我独立工作和团队合作的能力,以及对细节的关注,将确保我有效地履行该职位的职责。
$100 USD 在7天之内
0.0 (0条评论)
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0.0
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Hi dear, this is Adela, a native Chinese base in Hangzhou, Zhejiang Province. Hangzhou is a beautiful city which attracts lots of foreigners to visit and it holds wonderful Asian Games this year, during which I supported as a volunteer to welcome and help all visitors from different countries with their accommodation, travelling, shopping and daily demands. Having fabulous working experience in Alibaba Group from 2020 to 2023, I gained lots of communication skills and problem-solving capacities which can help me be the best fit for this job. Also as a momy, I could be extremly patient with my customers and can take good care of their feelings. From 8 am-5pm is also available for me. Please don’t hesitate to reach out.
$230 USD 在7天之内
0.0 (0条评论)
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Hello, I'm El Lute and I'm here to introduce you to the exciting opportunity of joining the esteemed boutique guesthouse in Japan as a remote online customer service representative. With over 20 years of experience in translation, editing and other related fields, I am confident that I can provide superior service to your guests. As part of the application process, we will be conducting a 5-minute video interview with all applicants via WeChat. If you are interested in this position please feel free to apply with your resume and cover letter. We look forward to hearing from you soon!
$140 USD 在7天之内
0.0 (0条评论)
0.0
0.0
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您好, 我对贵公司正在招聘的远程在线客服代表职位表现出极大的兴趣。我是在马来西亚土长土生的华人, 华语是我的母语。小学和中学都是受华文教育因此中文流利,我相信自己能够成为贵公司提供优质服务。 除此之外,我还拥有出色的沟通和人际交往能力, 也乐于成为团队的一员,为共同目标努力奋斗。我保持着积极、专业的态度,并相信这些特质将使我成为贵公司团队中的宝贵资产。 感谢您抽出时间阅读我的申请, 期待着进一步讨论我的资质,并展示我对这个令人兴奋的职位的承诺。 诚挚的问候, 健勇
$110 USD 在7天之内
0.0 (0条评论)
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I have done customer service work before. I think it is interesting to communicate with people. I like to chat with others and help others solve problems. This makes me feel very happy. I will face others with an optimistic attitude, whether online or offline
$100 USD 在7天之内
0.0 (0条评论)
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您好!我叫范氏庄,来自越南,我在越南大学学过中文,中文水平等于HSK5,我曾经在日本留学过所以也会日文。 如果您还没找到合适的人员的话,那我很期待您的联系。很希望有机会跟贵公司合作 我的WeChat:trang199411 谢谢!
$140 USD 在7天之内
0.0 (0条评论)
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我是来自江苏南京的,发布这个任务的你也是中国人,我就在这里不发英文了,首先我精通中文、也很喜欢多元文化工作环境,我可以及时并高效的通过电子邮件、电话和在线平台及时、专业地回应客户咨询,我有很强的沟通和人际交往能力,我是一名自由职业者,上午八点到下午五点我是一直有时间的,我非常适合这项工作,你如果对我有意向,可以微信私聊,谢谢。
$150 USD 在7天之内
0.0 (0条评论)
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I am a native Chinese with a master degree in English Literature. I am so interested in travelling and I have rich working experience in Japanese company. I am so confident that I can provide you with excellent service.
$140 USD 在7天之内
0.0 (0条评论)
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0.0
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1,本人是土生土长中国人,在上海生活,中文母语水平,会英文、日文的日常交流(日文N2水平) 2,曾就职于中国TOP5的美股上市互联网公司,擅长多线程事务处理,统筹协调,具备充分的沟通能力,及远程办公的素养认知 3,曾在上海经营过3年城市民宿,精通线上接单——用户运营——线下接待——用户维护全路径路程,具备良好的亲和力和共情能力,曾在AIRBNB被评为优质房东 如有需要,可加微信联系w823698128
$140 USD 在7天之内
0.0 (0条评论)
0.0
0.0
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中文母语者,曾在日本留学加工作近10年,精通日语。在日工作期间从事旅游和酒店相关职业,积累了广泛的客户服务和沟通技能,后赴澳大利亚留学,翻译口译硕士毕业,进一步巩固了我在跨文化交流和语言技能方面的熟练程度。 期待为您的团队提供高水平的支持,确保客户获得最佳体验。
$250 USD 在7天之内
0.0 (0条评论)
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0.0
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Hi, I’m Shirley. Nice to meet you. I have experienced in this job. I’m willing to work daily 8am to 5pm. 你好 我是Shirley. 想请问这个工作还需要人吗?
$140 USD 在7天之内
0.0 (0条评论)
0.0
0.0

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CHINA的国旗
Chengdu, China
5.0
16
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会员自10月 20, 2021起

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