已关闭

Afternoon/Nighttime customer service position in Xuhui, Shanghai

岗位职责:

1.与外教老师在线沟通,及时回复和解答问题,提高老师的满意度;

2.与家长在线沟通,及时回复和解答问题,提高家长的满意度;

3.管理老师的出勤率,记录上课表现并与家长定期反馈,保证授课质量;

4.协调和解决课前课后的各类问题,整理用户需求,协助优化产品;

岗位要求:

1. 英语读写能力优秀;

2. 有在线或电话客服的经验优先;

3. 工作态度认真,学习能力强,有责任心,沟通能力较好;对少儿在线教育有兴趣者优先。

4. 熟悉Excel及微信操作。

技能: 客户服务, 客户支持, 英语(英国), 英语(美国), 简体中文(中国)

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关于此雇主:
( 0个评论 ) Australia

项目ID: #11580609

8 威客就此工作平均出价 ¥57/小时

speedev196

Dear Sir How are you? I am very glad to see your project in this site. I am so interested in you project that I want to introduce myself to you. My name is Tan Jin Chao. I am a Malaysian Chinese, who is using English 更多

¥21 CNY / 小时
(1条评论)
3.3
¥45 CNY / 小时
(0条评论)
0.0
rathinparikh

I am good at it.

¥20 CNY / 小时
(0条评论)
0.0
echoxie

I am from China and I have the experiences of teaching Chinese and translating for organization. I know how to communicate with the customers and make them satisfy.

¥27 CNY / 小时
(0条评论)
0.0
Guuuuuf

I was a mandarin teacher before, ran a mandarin school for 3 yrs. Therefore i have experience for school. Now i work for a french company, dealing with our international partners with chinese ones. fluent in english an 更多

¥55 CNY / 小时
(0条评论)
0.0
chrisyueng1029

我曾经在相关的英语网站上雇佣过外教并且与安排课程的负责人有过接洽,所以对这方面的工作可以很快上手,谢谢。 I hired the foreign teachers at the relevant website and communicated with the course designer, so get to know some of the job tasks and I am sure to be qualify fo 更多

¥22 CNY / 小时
(0条评论)
0.0
¥222 CNY / 小时
(0条评论)
0.0
xsqfeather

I have GRE test which is over 300 scores. I have been in philippine for work. My oral express is fair enough.

¥45 CNY / 小时
(0条评论)
0.0