Customer Return Tracking System

Most retailers have return policies that allow customers to return/refund or exchange products. However, such policies are open to abuse if returns/refunds/exchanges are not tracked. This system allows retailers to keep track of customer and product returns so as to manage the policy better So there are a few things the system must have: - Track all customer return details - Keep track of cost incurred for the returned product - Generate report to analyse on return trends - Set alerts to identify potential