We are looking for an experienced Brazilian (Portuguese) speaker that can interact with our Brazilian customers as follows:
- Interact by e-mail, chat, forum with the company clients to collect and update information or conduct follow-up, and enter the info in our data base, including follow up emails;
- Data entry and maintenance of customer/potential customer data bases;
- Check if the information provided by the customers is correct and according with company policy;
- Provide customer service: receive, register and process customer's requests and complaints in accordance with the specific policy;
- Maintain records of interactions, orders and accounts;
- Maintains positive client relationship to ensure ongoing client satisfaction and loyalty;
- Sell the services/packages offer by the company:
- Build or improve his/her client portfolio;
- Communicate with all customers in order to provide general information (services provided, packages, promotion conditions etc) and detailed; information (conditions, due date, etc) in accordance with customer's requests
- Sell by skype, email and suggest different services and packages appropriate to each client needs;
- Business fluent in Brazilian/Portuguese;
- Initiative and positive attitude, enjoy working with customers;
- Flexibility and quick thinking;
- Identification and problem solving skills;
- Perseverance and the ability to deal with customers' answers;
- To be well-organized.
- Confortable with adult content/material.
Education and Experience
- Mandatory Languages: Advanced Brazilian/Portuguese and Medium English. Advanced English is a plus;
- Proficient in relevant computer applications.
- Work from home;
Please note that we are looking for a native Brazilian to complete this job. The project is for long term and we will pay monthly fee.
Working hours are 8 per day monday to friday and we need help in the weekends 2h.
Please apply only if this requirements are ok with you.
12 威客就此工作平均出价 €5398
I'm a native speaker of Brazilian Portuguese. And advanced english. Business fluent in Brazilian/Portuguese; - I have also an experience working with customers; - And I proficient in relevant computer applications.
Hi, I am a native portuguese speaker also fluent in english and spanish. I meet all the criteria needed for your job, and I would enjoy working with you, please consider my proposal.