Salesforce CTI Integration

Hi There, How are you? I am a seasoned Salesforce Consultant/Developer with 7+ years of experience. I am highly trained Salesforce® certified with a strong knowledge of Salesforce Architecture, Design, and Development along with experience in Salesforce configuration and customization. I can certainly help you out in this, I have hands-on experience in Computer Telephony Integration (CTI) for Salesforce. I can Integrate using CTI with over 10+ Cloud Phone Systems, Desk & Enterprise PBX's. I can build and integrate CTI systems with all versions of Salesforce, I can also Provide a base to create customizable softphones integrated with the Salesforce console itself. Using Computer Telephony Integration (CTI) for Salesforce, I can do all kinds of fun stuff, such as the following. -Real-time Call Analytics Dashboards, Call Tracking, Call Monitoring -Call Recording & Call Reporting -Lead Management, Lead Distribution & Lead Enablement. -Customer Service, Support and Inside Sales Software. -Send customized SMS messages to Leads and Contacts associated with a Campaign. -Message one on one with Contacts from their Salesforce record page. I believe communication is key to any successful project, and I’d like to start things off on the right foot but suggesting we schedule a phone call to discuss the project further. Thanks & regards, Piyush

Hello, Hope you are doing well :) I would love to have the opportunity to discuss your project with you. May I ask about your Salesforce edition? We have worked on environments of companies like “Deloitte” and “James Group of Marcus Millichap”. My recent projects consist of "Deloitte Access Economics" which is a part of Converge Health. Also, we have worked with company EnHasen Performance (Data Import, Data export, Reports, Dashboards) based on the Australia and Trinity System on their product RealtimePSO (Automation of Credit Card & ACH Payment method) Currently, we are working with MetricStream which is based in California for their requirement of Custom Quota Forecasting and creating custom Reports and Dashboards accordingly We have worked on a project for VerifyTx Pvt Ltd which basically requires a Salesforce app to be created which integrates Salesforce with their server Also, we have worked with Art of Living for their requirements we used Twilio and Python to provide a robust solution for IVR of Non-Profit Organization We are a passionate team of 100% Salesforce certified developers and architects aiming to reach our customers business to the next level What would be the best way to get 15 minso on your calendar to explore if this would be valuable to company? I look forward to hearing back from you soon. Regards, Vaibhav

Hi there, Hope you are doing splendidly! I have a talented team of developers, committed to delivering remarkable products and services, keeping clients goal and satisfaction at primacy. I have knowledge and professionalism in setting up CRM in Salesforce for any business requirements. I have the knowledge, skill, and aptitude in working with Apex and all Salesforce related tasks is my forte. Certification --Salesforce Certified Administrator. Love to know more and discuss in details about your project. Regards Fabian Paul.

Hello, Your request does not specify a lot. Considering that fact, i assume that it will be a nominal integration, with a Contact Center System that natively recognizes Salesforce. I such case my bid is valid. In case there will be need for programming, developing components or other we need to reconsider the estimation together. My standard rate is 25USD/hour.

Hi Aaron, Placing bid with three milestones. We can discuss about the scope tomorrow morning. Regards, Rizwan

I have overall 7 years of IT experience. Salesforce Certifications: 1. Certified Developer(DEV - 401) 2. Certified Salesforce Administrator(ADM - 201) 3. Certified Platform Developer 1 4. Certified Sales Cloud Consultant 5. Certified Service Cloud Consultant ' I have experience in integration,customization and configuration. I complete the task on time and with very high accuracy. Customer satisfaction is my first priority.

I have extensive experience on Salesforce CTI integration with call centre. in my last project I worked to integrate CTI using CISCO devices. I am comfortable and confident of delivering this on time.

Hello, We are a certified company based in India providing services to Salesforce customers like CRM customization and custom application development We have good experience in Salesforce Lightening App development, OAUTH and REST APIs. We have a deep expertise in Lightning UI, Lightning components, Lightning App Builder, Lightning Design System. We can help you deliver a modern smart experience across every device, easily modifiable and existing customizations, Extend or build new apps with the Lightning App Builder and Lightning Components. Our Salesforce skills Service Cloud Community Cloud Lightning Task API Integration Configurations & Customization App Development App Exchange Product Setup and Configuration Worked on Salesforce to Social media integrations connector Proficient in User Interface, Business Logic and Data Management, Report regeneration. Data Migration ,Training & Consultancy & Support Let’s get connected.

Hello, Yes i hwve done the similar work before to integrate the CLI system and contact system. Let's get connected. Thanks

Hi I am having good integration experience. I am ready to show my work I have done so far. I am also willing to work on less pay.

Hi, I have gone through with your proposal and like to bid on this specific project. We are group of Salesforce experts with expertise on different Salesforce products/domains such as Sales cloud, Service cloud, Partner/Customer Communities, FSL. Also, immense custom code experience(with advance coding best practices and concepts) APEX classes, APEX tiggers, Lightning components. *Vast experience in INTEGRATION with third party systems. We can elaborate/showcase our already delivered work and expertise over audio/video call (whatever suits you). We have just started over freelancing websites so we are bidding very low. But I can assure that will not have any impact on the work quality. I have kept the 21 days for delivery just to place this bid.(It might get increased/decreased, depend on the scope we discuss. After then we can provide the correct timelines for priority tasks/issue and future tasks/issues). Looking forward to have long term relationship. Cheers!!!!

I am an expert in integrating Salesforce with 3rd party systems using native apex, I have integrated with Amazon, eBay, Shopify, Google Shopping, and many others. Assuming your existing system either has an API or can output XML or JSON this should be an easy task. I'm a US Citizen (native English language), and have over 30 years full-time programming experience.