I have gathered over 3 years of experience as a Customer Service Representative, within different industries, I have offered support via all channels ranging from, Phone, Email, Chat, to Social Media as gaming support, technical support and as Account Manager for Google AdWords.
All of my positions have been bilingual positions in German and English. I am a Croatian native, but I was born and raised in Austria, therefore all of my scholarship and first working experience has been absolved within a German-speaking country. I am also familiar with the various Austrian and German accents.
If you have any further questions, I will gladly answer them. I am looking forward to your reply.
With kind regards,
Patrick Soldo