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Help with customer support

$15-25 USD / hour

已关闭
已发布超过 6 年前

$15-25 USD / hour

We at reputation need to hire a freelancer who could Resolve customer complaints via phone, email, mail or social media. Use telephones to reach out to customers and verify account information. Greet customers warmly and ascertain problem or reason for calling. Cancel or upgrade accounts. Assist with placement of orders, refunds, or exchanges.
项目 ID: 15039116

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25提案
远程项目
活跃6 年前

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25威客以平均价$18 USD/小时来参与此工作竞价
用户头像
After reviewing job details I believe I'm the best fit for this position. I have a great experience of handling customer service duties and have worked in this industry for over ten years. I am fast learner and love to play my role in helping my clients grow their business. I have a great experience of working for 7 years with an online floral company based in Ottawa ON Canada. I have live chat support experience for over 4 years and I have also worked as an HR assistant for over 7 years. Feel free to get back to us for further discussion. Thanks Nasir Khan
$22 USD 在40天之内
5.0 (3条评论)
6.6
6.6
用户头像
Hello Sir/Madam I am working as a Virtual assistant for two years. Before, I used to work as a writer. I am a fulltime freelancer for four years. As a VA I handled my client’s emails, Facebook page, updated his Instagram, I talked to his followers, answered their questions. I also managed spreadsheets so at the end of month I can give him/her all the updates. I also worked as a chat support associate for a technology website. I answered Skype calls for my clients. I am a writer so I also wrote blogs for my client if they needed. I am an online bidder too, I found numerous new projects for my client. I am looking forward to working for new people like you. So message me and I will get back to you as soon as I can. With regards Mousumi Chakraborty
$15 USD 在40天之内
5.0 (6条评论)
5.8
5.8
用户头像
I believe i have the skills and experience to complete the project with utmost importance and due diligence.
$15 USD 在40天之内
5.0 (8条评论)
5.1
5.1
用户头像
Hi Sir, Good day, I read and fully understand the project description that you posted regarding the customer support that you need. the instructions are pretty well explained and i understand it clearly. You can test me first before considering my bid. Lets do it. Looking forward with your reply. For my experienced you can review my ratings and feedback for the experienced and quality of my work. Thank you and Hope we can work together and make a good working relationship. Lloyd Philippines
$15 USD 在40天之内
5.0 (9条评论)
4.2
4.2
用户头像
Hi, I would like to apply for the project you have posted. I am highly experienced with phone handling as I have worked as a customer service representative for the past 6 years before I started as a freelancer. I would like to know more about your project, please send me a message so we can discuss it over chat. Thank you!
$15 USD 在40天之内
5.0 (10条评论)
3.7
3.7
用户头像
We are rady to provide the 24x7 support to your organization, Please let you knowyour confirmation so we can discuss more about project.
$15 USD 在40天之内
5.0 (4条评论)
2.8
2.8
用户头像
• 7 years of experience in customer support/production support. • Experienced in writing SQL queries. • Worked with customers from US, UK, AUS and APJ region. • Experienced in working on technical projects providing support via email, chat, phone and a few help desk tools. • Support Involved troubleshooting, analysis, finding root cause of the issue, documenting the problem and coordinating between different teams to get the issue resolved. • Worked on manual testing of new versions of software on websites, mobile app creating test cases. • Possess good leadership skills. • Worked as Operation Lead and Team Lead in previous projects. • Good understanding of ITIL concepts. • Involved in sales activities like explaining new features/modules and promotional offers to clients. • Worked as a promoter on social media for new features which includes answering queries/communicating with various groups, users etc. • Got a good sense of dealing irate customers and explaining the technical terms to a non-technical person in layman's language. • Worked in US (NY) for over 2 years handling a very busy support desk. • Also experienced in working remotely/from home supporting clients. • Provided good quality data entry support in previous projects.
$20 USD 在40天之内
5.0 (1条评论)
2.3
2.3
用户头像
Hello, I am Roland. I've read your brief. I’ll give you quality work at very affordable rate. I’ll work within your budget and time frame. You can view my profile for reviews and portfolio. Cheers
$15 USD 在40天之内
5.0 (1条评论)
2.0
2.0
用户头像
I have gone through your project, we do have skilled employees who can fulfill your requirements please message me personally to discuss further.
$22 USD 在40天之内
5.0 (1条评论)
1.0
1.0
用户头像
We are experienced group of Virtual assistants. We worked in one of the top rated Virtual Assistant service provider in India. We worked with clients across the globe and also as full time VA's C level clients from Fortune 500 companies handling their day to day admin tasks. If you want experienced team to work with you, give us the opportunity. Look forward to work with your team.
$15 USD 在40天之内
5.0 (2条评论)
0.6
0.6
用户头像
A proposal has not yet been provided
$15 USD 在40天之内
0.0 (0条评论)
0.0
0.0
用户头像
Good day! My name is Dulce Amor C. Olier. I am 36 years old from Philippines. I am very much interested working with you and I am offering the lowest bid. I assure you that I would give so much dedication to any task that will be assigned to me. Accepts part time and short time job but willing to work for long term and full time. We are actually 2 people, we work as partners. If you hire me, you get 2 people to work for you and pay only one. English is very fluent, proficient in Microsoft office. Can do tasks for data entry such us, encoding, typing, copy writing, internet research. Customer service such answering e mails, answering calls and also online marketing. Can also be your personal assistant, arrange your calendars, schedules, bookings,etc. We can work anytime on our clients convenient time. We have 2 internet connection, laptop computers and desktop computers ready for working. You can test our skills for few tasks then later, you are free to decide whether to hire us or not. Rest assured you won’t be wasting your time on us. After assigning tasks to us, you won’t need to worry about anything because with our skills, surely we can work with minimum supervision. I hope you will give us a chance to work with you. It is a pleasure to meet new friends and clients. Thank you very much. Best regards.
$22 USD 在40天之内
0.0 (0条评论)
0.0
0.0
用户头像
Good day to you! I am writing this to show my interest in the job position. I am an experienced freelancer in the field of customer service since I am working in a BPO company currently. I am familiar with the standards and expectations of this job and I am willing to work with you in this venture. Moreover, I am a person with a technical mind and friendly towards people. I believe that this makes me a valued addition to your venture. Please do consider my proposal and do not hesitate to contact me.
$16 USD 在20天之内
0.0 (0条评论)
0.0
0.0
用户头像
7 years of extensive experience in customer service. warm, friendly, empathetic, quick and witty. I ill ensure that all the needs are taken care of, because i believe in providing extraordinary customer experience that i above & beyond their expectation. Its about creating a brand name.
$22 USD 在40天之内
0.0 (0条评论)
0.0
0.0
用户头像
With over 10 years experience in customer service,i am able to make your customers feel right at home. I am a fast learner with a very friendly personality.
$15 USD 在40天之内
0.0 (0条评论)
0.0
0.0
用户头像
A proposal has not yet been provided
$27 USD 在15天之内
0.0 (0条评论)
0.0
0.0
用户头像
Hello, We have gone through your project description in-detail and we would like to inform you that we have vast experience and success in providing “Customer Support Services”. PACKAGE: You will receive the below in our package: - Top Quality Workers: Vetted through our unique and professional recruitment process. - Monitoring and Management of the entire project including attendance, punctuality, efficiency and productivity. - Project Manager: A project manager to assist in setting up, training, consultation and reporting. - VOIP: Designated toll-free or local incoming number, outbound North America, voice-mail box and other VOIP features. - Documentation: All documentation and legalities will be covered by our company. All of the above at a very cost-effective package as shown in our proposal. We also have different billing (weekly, monthly, fixed, hourly) for our clients, depending on their needs. Our team will take care of this entire business operation for you and will make sure you are happy with the work/results/performance. Thank you
$15 USD 在40天之内
0.0 (0条评论)
0.0
0.0
用户头像
A proposal has not yet been provided
$16 USD 在1天之内
0.0 (0条评论)
0.0
0.0
用户头像
I believe that my more than 8 years of experience in the outsourcing industry as well as from an international IT company like SUN Microsystems would be of enormous benefit to your organization. I have played a major role in promoting the growth and success of my current firm, Your Virtual World. My current tasks include meeting with international clients to discuss the company’s products and services, closing deals and contracts for various outsourcing services, maintaining good relationship with existing clients, plus other operational functions. In addition, my experience with YVW has provided me with the extensive experience in communicating information between clients and technical/non-technical personnel. I am an effective organizer and planner. My outgoing and friendly nature allows me to interact well with staff members at all levels and with clients. I also possess technical, negotiation, and vendor management skills.
$18 USD 在40天之内
0.0 (0条评论)
0.0
0.0
用户头像
A proposal has not yet been provided
$25 USD 在5天之内
0.0 (0条评论)
0.0
0.0

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NIGERIA的国旗
redwood, Nigeria
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会员自8月 27, 2017起

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My Computer Help Project
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