TECH SUPPORT FOR IPTV AND SATELLITE TV NEEDED
$8-15 CAD/小时
Technical Support Representative
The Technical Support Representative will be knowledgeable and professional in resolving customer issues and ensuring that customer service is always the top priority.
RESPONSIBILITIES:
Answering telephones and being the customers (both Residential & Commercial) first point of contact
Handling technical issues for both Residential & Commercial customers: i.e. VoIP, Internet and IPTV
Assist Customer Experience Representatives with technical support as needed
Advanced UNIX Server Administration
DNS Server Administration
Site visits to customer and/or POP locations
Troubleshooting hardware problems
Setting up Internet connections
VoIP deployment and set up for new customers
Working with the Network, Voice and Systems Administration team for escalated issues
项目ID: #14788249
关于项目
有15名威客正在参与此工作的竞标,均价$77/小时
Hello, I am writing you to express my interest in this project, I have 4 year experience in working in IPTV. I worked as a Technical Support level 1,2 and 3, Monitoring Technician and lately as a NOC. I am pretty s 更多
Hello, I would like to be your technical support representative. I'm a Network Engineer and System Admin, and I would like to work for you!
Hello, We are a bilingual (Spanish - English) call center in Mexico. We have up to 10 seats to work and our telephone agents are highly trained for any campaign. We are a very nice solution for your project. Let's 更多
I have total 5-6 years of experience in customer and technical support and have also worked with voip and remote support software's , and can proficiently handle the customers over the chat and phone ,currently work 更多
Hi Dear, I write in response to you are seeking a Data Entry Clerk for your company. As a highly competent Data Entry Clerk, I would bring a friendly attitude, flexible schedule, and fast-paced typing abilities to thi 更多
helo ¿i have experience in iptv services, and networks , i can help you to admind or suport yous services
Hi there, I've been a customer service representative, technical support and an email support in various companies for more than 5 years that made me become an expert in customer service. I'm also experienced to wor 更多