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@aalshafi
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aalshafi

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As a System Administrator, I’m an effective communicator who is able to explain complex processes in easy-to-understand terms for end users. This qualities complemented by my patient, methodical approach to problem resolution. With my 15 years of experience in building Networks, troubleshooting both Network Hardware & Software, I was successful in solving the majority of problem calls at my current employer in a minimum period of time. I’m looking forward to grow my skills in the capacity of an IT Network Manager by combining my technical and business experiences. I hold the MCP (Microsoft Certified Professional), MCITP (Enterprise Administrator), MCSA (Microsoft Certified Solutions Associate), MCTS (Project 2007) as well as MCT (Microsoft Certified Trainer) Certifications from Microsoft Corporation.
$50 美元/小时
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经验

IT Technical Support

May 2013

As IT Specialist(with “Systems Administrator” experience), I mainly implementing and maintaining the Infrastructure based on Microsoft technologies, Windows Server and Active directory AD technologies, Exchange server, user access and application deployment, Support the installation, configuration, security, and operation. I am also doing the major technical support functions, and managing the helpdesk system by flowing Jira system a ticket system. On top of my network management role, I’m also Install and configures network HW, Implement cable system, access door with soyal system, CCTV (IP Cam) system and software, and in charge of the training programs for the Company staff, which also includes introduction & ramp-up trainings for new employees.

教育

Major in Computer Technologies & Electronic Control

1996 - 1997 (1 year)

资历

Microsoft Certified Solutions Associate (2001)

Microsoft

MCSA: Windows Server 2008

证书

  • Preferred Freelancer Program SLA
    100%
  • Numeracy 1
    77%

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