I've been in the BPO (Business Processing Outsourcing) for almost 9 years. I handled different campaigns, from sales to lead generation to customer support to fraud analyst and tele client manager.
Recently, I was a Project Manager with an 11 year old printing company in New York and an outbound calling for a B2B campaign offering website for dentists. I also had an experience as an all around virtual assistant wherein I managed 2 dental offices in California and with a Keller Williams Realtor doing appointment setting.
Customer Support - I can provide good customer service for customers.
Sales Support - I can handle sales pitches and provide the best product that will fit the customer's needs.
Outbound Cold-calling / Lead Generation - I can handle cold calling and acquire positive leads.