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经验
Field Site Technician
10月 2017 - 现在
*️⃣ Provide service and customer support during field visits or dispatches.
*️⃣ Manage all on site installation, repair, maintenance and test tasks.
*️⃣ Diagnose errors or technical problems and determine proper solutions.
*️⃣ Produce timely and detailed service reports.
*️⃣ Follow all company’s filed procedures and protocols.
*️⃣ Cooperate with technical team and share information across the organisation.
*️⃣ Comprehend customer requirements and make appropriate recommendations/briefings.
Field Site Technician
8月 2016 - 现在
☑️ Set up workstations with computers and necessary peripheral devices (routers, switches, printers etc.)
☑️ Develop and maintain local networks in ways that optimize performance.
☑️ Ensure security and privacy of networks and computer systems.
☑️ Provide orientation and guidance to users on how to operate new software and computer equipment.
☑️ Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
Head Technician
1月 2015 - 9月 2017 (2 年, 8 个月)
Working as a head technician task includes, servicing Laptop, MacBook, Desktop and all kind of Mobile phones. CCTV setting up and Computer Networking. Installing Computer windows/OS X and troubleshooting problems, Data transfer, Data Recovery. Visiting clients if needed to perform onsite solutions.
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