I am an experienced customer care and sales representative with 10 years of experience in various inbound and outbound processes. I am skilled in telesales, lead generation, customer service, and appointment setting. I have worked with numerous companies in the U.S., Canada, and the U.K., including internet service providers, online driving schools, and tobacco companies. I excel at handling high-pressure situations and busy inbound lines with accuracy, and I always aim to exceed customer expectation