Work as chat support at VERIZON under Sykes Company Philippines.
I am accurate, fast keying skills and sound knowledge of computer applications and have the ability to collect and manage information efficiently and accurately. And an independent worker who successfully meets the challenges of a fast-paced environment and skilled in planning and organizing with the ability to complete tasks on deadline contributes to team effort by accomplishing related results as needed.
- Maintains database by entering new and updated customer and account information.
- Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data; combining data from both systems when account information is incomplete; purging files to eliminate duplication of data.
- Provide guidance and information on customer accounts.
- Maintains customer confidence and protects operations by keeping information confidential.