Communication and Marketing has been my life and passion for the last 17 years. My background includes serving as a customer service coordinator in one of the most important schools in Mexico. Most recently I worked as a content specialist in one of the biggest social media management companies in the world; taking care of engagement, moderation and reports for several clients. Answering to clients and fans assuming a key troubleshooting role in some accounts, dealing with problems regarding online issues with the brand. I also bring to the table strong computer proficiencies in several social media networks, MS Word, MS Excel, MS Power Point, Google Documents and knowledge acquired in both of my Master degrees. Please see my resume for details of my experience and education.