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Translation
Ghostwriting
SEO article
Translation
Ghostwriting
SEO article
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经验
Head of the corporate teachers
11月 2018 - 7月 2020 (1 年, 8 个月)
•Managed the group of more than 100 corporate teachers and ensure that they meet the performance standards
•Monitored the implementation of basic learning processes including teacher’s KPI and work with internal processes and systems
•Motivated, developed and disciplined teachers
Academic coordinator
1月 2017 - 9月 2018 (1 年, 8 个月)
•Organized placement tests for English learners and divided them into levels
•Designed classroom materials and curriculums
•Assisted during interviews for new English teachers and their Demo lessons
•Taught English language to students of different levels (from beginners up to upper-intermediate) and organized extra classroom activities
•Supervised teachers training and ensured that teachers meet the performance standards
Account Advisor
11月 2013 - 1月 2017 (3 年, 2 个月)
•Assisted customers with their queries and problems by phone, chat and e- mail
•Developed personal organization and multitasking skills in a fast pace environment
•Provided additional assistance for HTC UK project, when requested (handle complaints, reorder HTC products, E-commerce)
•Assisted HTC German Trainees during their test calls, logging to the system, provide technical support and information about company process
教育
Written and oral translation
(3 年)
Region Studies with knowledge of English and Korean language
(5 年)
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