Executive Assistant. Customer service expert. Website Translator. Travel agent. Tech support agent. I am an Organized, Friendly, Creative person. I always pay Attention to Details, work great Under Pressure. Also, I am used to multitasking, I do have Flexibility, and I am used to handling changes with no problem. Effective Communication Skills through the 13 years I have been working in the Customer Service industry. I always think out of the box. In my experience, I did learn to manage customer service and excel at customer satisfaction, my main goal when dealing with clients is to provide the best resolution I can, as well I developed ways on building rapport and make the customer feel that I care about their situation.