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经验
Virtual Assistant
1月 2018 - 现在
I help entrepreneurs and small business owners taking care of different tasks on a daily basis.
My services include Travel Arrangements, Email Management, Online Research, Invoicing, Online Customer Support, Social Media Management, English-Italian Translation, Personal tasks.
I offer my services in both English and Italian.
Admin & Payroll Manager
6月 2016 - 11月 2017 (1 年, 5 个月)
I was responsible to manage payroll and tax operations for 15+ customers and generate payslips for their employees. I also managed customer inquiries and was in charge of administrative duties in general.
- Collect and summarise timekeeping information
- Process weekly/monthly payroll
- Calculate and deposit payroll taxes
- Process new employees and terminations
- Calculate tax refunds
- Generate Invoices
- Record Payments and Credit Notes
- Manage and resolve customer inquiries
Marketing and Support Manager
11月 2014 - 12月 2016 (2 年, 1 个月)
As a Marketing/Customer Manager I was responsible to manage the company online and offline branding and digital presence, as well as creating and implementing marketing strategies in order to convert new customers, increase engagement and retention.
• Manage the company website
• On-page SEO activities and improvements
• Design business cards, flyers and brochures
• Designing adverts to publish into various newspapers or other print publication
• Social Media Management
教育
Bachelor’s Degree in Communication & Society, Business Communication and Marketing
(3 年)
资质
Digital Marketing Online training (The Digital Garage)
Google
2017
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