Self-reliant and enthusiastic professional with 3 years of experience in the field of customer service. In-depth knowledge of customer service protocols and practices. Well-versed in providing assistance to clients in various aspects and troubleshooting arising problems. Proven ability to manage a high volume workload in a calm and constructive manner with a solid record of success in trouble shooting and problem resolution. A committed team member who consistently achieves customer service goals and adds significant value to the bottom line.