Hi, my name is Sam and I am very experienced in the field of Customer Support and E-Mail handling. I also have 2+ years of experience in voice support, working in call centers. I have actually lately managed to do some virtual assistant work for a few United States clients. I always try my best to be professional, active, and on time with my work. My past work experience also includes dealing with E-Sports such as World of Warcraft as well; I was an administrator for a well-known gaming group named ESL Europe for 1+ years. If you want to hire me for customer support in specific, I feel I would be the perfect candidate because I have worked with companies like IBM and Concentrix in the United States voice processes division. Some things to note about me as well is that I have an IT background with certificates including MCSA and MCP, which are effective globally.