Bogdan V.

Predicting consumer behavior, by breaking down the revenue at the micro level, predicting by nationality, age and gender the interest in the product to maximize revenue growth. Responsible for overseeing and supervising the activities and teams (international teams on board of cruise ships with up to 4000 guests), keeping them aligned with the company standards and goals. Owner of the department operation by being involved in daily operation, team developing, team trainings in guest services, hospitality, sales techniques, brand performance and standards. Scheduling; HR related situations; KPI analyzing; Reporting to shoreside office; Inventories; Orders; Technical interventions to the equipment used. Leading the team to success by constantly develop each of the team member