PROFESSIONAL EXPERIENCE
Silver Tusk Technologies
Senior Consultant (Business Operations & Technology)
▪ Define Standard Operating Procedures (SOP), SLA’s, Product Roadmap and Product Content/Strategy by liaising with Business Partners, Clients and Users.
▪ Responsible for Team Management and provide business/technical knowledge for Digital Asset Reporting Platform development.
▪ Development and business burn down charts to measure velocity against capacity.
▪ Manage Task board to ensure the correct workflow of the tasks within the Sprint.
▪ Facilitate the Sprint processes which include Product Backlog Grooming, Sprint planning, and Sprint Retrospectives.
EDUCATION
Bachelors in Computer Engineering - First Class
Diploma in Business Management - First Class
Diploma in Sales and Marketing Management - First Class