I studied Information Technology and I believe that the knowledge I gained from studying and the things I've got now are enough to do the job. My communication skills are excellent so in case the job will be new to me, I'll be able to catch up easier with the instructions. I have a typing speed of 50 wpm and I have 3 years experience as a Customer Service Representative. My long-term experience in the service industry has taught me how to meet and exceed each customer's expectations with service that sells.