Flora T.

Shopify - creating the site from scratch - back end and front-end development and maintenance - order fulfillment - uploading products with respective images, descriptions, variants, and shipping price - communicating with the supplier for placement and status of orders - installing apps relevant to our needs - communicating with customers regarding inquiries, complaints, and status orders - creating marketing materials to be used for expos, promotions, and website graphics (Photoshop and Canva) Amazon - daily checks on the listings making sure there are no discrepancies such as the wrong image displayed, top negative reviews - daily checks on incoming messages and making sure replies are provided within 12 hours - checking negative reviews and feedback. Removal of review or feedback if such violates Amazon rules - communicating with suppliers POD/Dropshipping not much or in-depth experience was involved due to Covid but the tasks involved were: - checking of automatic order fulfillment if not fulfilled automatically then I manually fulfill it and communicate with the supplier to confirm that the order has been placed and ETA - image adjustment - product description DIGITAL MARKETING - offered web development, marketing strategies, and SEO analysis to our client's business and aided them in how we can improve their brand - created a strategic and efficient roadmap on how we can achieve their goals - translated the roadmap to our team members consisting of web developers, SEO analysts, and email campaign specialists into a project timeline - created user stories to aid and explain to the assigned team members what the client envisions and coordinated with them on ways we can achieve the respective goal efficiently - site testing prior to pushing the site live to assure functionality and optimal UX - daily standups with COO for project report - handled multiple projects that consisted of web development, email marketing, SEO analysis, social media ads management - Worked with key team members to develop project objectives, and ways to measure results.