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Account ManagerJan 2012 - Mar 2016 (4 years)
Account Manager for a Telco Company. Responsible for creating sales for test & measurement and operating systems solution of Telco Tier 1 and 2 accounts Identify new sales opportunities within existing accounts; up-selling and cross-selling Build good funnel to meet the quota Build visibility and relationship with clients Establish budgets with the client Attend biddings and commercial clarifications Establishing contracts and annexes Manage and solve conflicts with clients
Customer Satisfaction OfficerJan 2008 - Jan 2011 (3 years)
Customer Satisfaction Officer Took care of each and every account. Did face to face training to companies under subscription. Hosted certain events for the company. Took care of renewals of account.
TelemarketerJan 2005 - Jan 2007 (2 years)
Telemarketing for a BPO Company.
BSBA Economics2001 - 2005 (4 years)
Certification in Basic to Complex Sales (2011)Yapster Elearning
JDSU Sales Training (2013)JDSU
Basic Sales principle of the JDSU Org
How to Handle Yourself in Front of Customers (2014)I AM Ttraining
Proper email composition. How to handle yourself in front of customers.