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经验
Data Protection Officer
10月 2017 - 2月 2018 (4 个月, 1 天)
Monitored EMEA’s General Data Protection Regulation (GDPR) to create, develop and implement best
practices data guides for the EMEA organization. Following ICO recommendations;
• Trained and advised staff on GDPR impact;
• Guaranteed third party suppliers are compliant with GDPR;
• Reported progress regularly to the Exec Group the action plan progress;
• Collaborated within cross-functional team members in UK, Netherlands, Middle East and US;
IT Disaster Recovery Planning Graduate
6月 2017 - 9月 2017 (3 个月, 1 天)
Identified and analysed, with the support of the Head of IT, the business impact of loss of critical systems;
• Created a Disaster Recovery communication proposal plan, focusing on Incident and Change Management;
• Liaised with external service provider to quote and build a technical and management solution to fit with
RTO and RPO objectives following ITIL standardised processes;
Business Support Analyst
2月 2014 - 9月 2016 (2 年, 7 个月)
• Spearheaded knowledge sharing sessions and updated documents and processes for Level 1 support teams
based in India;
• Collaborated in an Agile environment, directly with senior managers and SAP teams to solve issues before
raising a ticket;
• Independently created and managed social media platforms such as internal community/blogs,
documenting processes and solutions to common issues for Level 1 colleagues (EMEA, APAC and Americas)
教育
Information Systems Management and Innovation
(1 年)
Chemical Engineering
(4 年)
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