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目前这里是9:55 下午
一月 9, 2019已加入
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Jasmin C.

@JasminCross

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Customer Service Specialist | Payroll Coordinator

Hi! My name Is Jasmin and I am a professional and dedicated individual with over 5 years of successful experience in customer service. I have 2 years of experience in data entry and sales at a financial institution, 2 years of experience in appointment scheduling and managing high volume inbound calls at a medical call center, and about 2 years of experience in coordinating daily staffing, onboarding new employees, and processing bi-weekly payroll at a medical staffing office. My diverse skils possess a strong work ethic, which includes great attention to detail and the ability to multitask in fast-paced settings. My diverse career background in customer service offers an array of skills and experiences that will be beneficial to your company.

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经验

Staffing Coordinator

Kaiser Permanente
1月 2017 - 6月 2018 (1 年, 5 个月)
-Coordinated daily staffing for 8 units, made reassignments, called replacement personnel, and canceled personnel according to established procedures -Received and managed a high volume of communication including phone, email, and fax -Collaborated with Human Resources to ensure valid licenses/credentials, prepare staffing reports, onboard new hires, and assist with event planning -Assisted the payroll administrator with completing bi-weekly payroll

Appointment Clerk

Kaiser Permanente
3月 2015 - 1月 2017 (1 年, 10 个月)
-Answered incoming calls and determined the type of appointment needed, reviewed the schedules of various physicians/providers, and scheduled appointments -Provided telephone reception, responded to all messages and filtered messages with symptoms for RN triage -Processed and monitored referrals, pre-certifications, and prior authorizations -Collected and compiled cumulative data/statistics and completed worksheets

Teller

Bank of America
1月 2013 - 2月 2015 (2 年, 1 个月)
-Performed standard teller transactions for customers including balancing cash drawers, managing safe deposit boxes, and correcting discrepancies -Identified each customers’ financial situation and consistently offered necessary products and services for improvement -Maintained cash availability and accounting of Automated Teller Machine (ATM) on a daily basis -Attracted new customers by establishing strong working relationships with local businesses

教育

Business/Medical Courses

Santa Monica College, United States 2010 - 2011
(1 年)

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