John Timothy M. Profile

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$10 USD / 小时

manila,

philippines

$10 USD / 小时

目前这里是3:51 上午

三月 24, 2019已加入

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John Timothy M.

@jtmarcelino

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$10 USD / 小时

manila,

philippines

$10 USD / 小时

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VA/Technical Software Advisor/Consultant

I was trained to have high analytical skills and perform innovation. Right after graduation I found myself interested in IT industry wherein i could showcase my skills and talent. I am good as a technical person. My experience in IT industry helped me grow and fit in. Solving problems with best result is always my goal in every work assigned to me. I have a strong background in Trade innovation and banking operation as well as support center for stores. My 3 years experience in IT industry was a huge development of myself in software technology as well as my relation and services to customers. Additionally, I enjoy working on my computer. I have skills with research It is always my goal to do my job beyond my client's expectation.

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经验

Misys

12月 2017 - 12月 2018 (1 年)

Software Consultant – Technical Customer Support Advisor | Finastra Company Incorporation December 2017 - December 2018 Supporting the software used by our clients by providing technical services. We perform technical investigation with root cause analysis of the issue reported, providing adequate solutions where feasible and/or detailed analysis to the stakeholder teams. We also do code debugging for complicated issues. Lastly, we build and provide simple to complex scripts as well. less

Forever21

9月 2017 - 12月 2018 (1 年, 3 个月)

Support Stores around the world of Forever 21. Handles problem isolation and issue resolution for minor complexity Applications. Support POS machines.

Dairy Farm Company, Limited ROHQ.

6月 2016 - 7月 2017 (1 年, 1 个月)

• Carries out agreed maintenance tasks; • Work closely with other teams such as developers and technical engineers for the resolution of identified issues. • Monitors application performance, obtain performance statistics and alert teams to make recommendations for improvement; • Assists in the handling of complex application systems in production. • Perform second-level diagnosis and troubleshooting support to end-users and customers.