Kent Jay M.

For the past 7 years, I've honed my customer service skills in the dynamic BPO industry here in the Philippines. I'm an energetic and optimistic problem-solver, always aiming to deliver exceptional service. My background spans various areas, including customer support, technical support, appointment setting, and scheduling. This diverse experience has made me highly adaptable, a fast learner, and comfortable working independently. Additionally, I bring 3 years of experience as a virtual assistant, further strengthening my ability to manage multiple tasks efficiently.