Laura S.

Hi! I hope you find this letter well. My name is Laura Sitchon and I am the co- owner of a call center here in the Philippines (Oren Support Solutions). We are looking for work and we are interested in catering to your project. There is no minimum number of agents for our clients. We will deliver quality service. Seeing that you hire freelancers, I believe that you already see the benefits of outsourcing. We will make sure that your team comes in on time and does the job properly. We will make sure that the hours you are paying are well maximized and productive. It saves you time to speak to one contact person which will be your assigned manager for the team (free of charge), to ask for reports, and handle any concerns of you agents. We also have an in house recuiter who will take care of possible attritions and make sure that your team is always complete, and you wont have to waste time looking for a replacement for an agent who does not perform or report when needed.