个人资料封面照片
您正在关注
关注用户错误。
该用户不允许他人关注他们。
您已经关注了这个用户。
您的会员计划仅允许0个关注。升级在此。
成功取消关注
取消关注用户错误
您已成功推荐
推荐用户错误。
出问题了,请刷新页面并重新尝试。
电子邮箱已成功验证。
用户头像
$10 USD / 小时
EL SALVADOR的国旗
san salvador, el salvador
$10 USD / 小时
目前这里是6:08 下午
十月 1, 2018已加入
0 推荐

Lisandro G.

@leogomez88

0.0 (0条评论)
0.0
0.0
0%
0%
$10 USD / 小时
EL SALVADOR的国旗
san salvador, el salvador
$10 USD / 小时
不适用
工作已完成
不适用
在预算内
不适用
按时
不适用
重复雇用率

Virtual Assistant/Customer Support

Professional and enthusiastic individual with a strong work ethic committed to providing high-quality service on every task. I take responsibility on every interaction and make sure that queries and concerns of our clients are being addressed, answered and followed-up. My expertise in handling procedures and service standards set me apart from other candidates. My professional history includes positions such as Virtual Assistant at Oranges and Lemons LLC as well as Customer Service Quality Analyst at Atento. I focus on providing high-quality service while following standards and procedures. Thank you in advance for your consideration.

联系Lisandro G.询问您的工作详情

登录并通过聊天讨论所有细节。

评论

变更已保存
这里没有评论!

经验

Virtual Assistant /Customer service (Remotely)

Oranges and Lemons
3月 2017 - 现在
Responsibilities include, but are not limited to, ● Customer service support through different channels ● Provide estimates and offer the most convenient service according to customer needs ● Manage/supervise teams (4-6) on the field ● Manage schedule, assign jobs, make last-minute changes as needed to stay on schedule ● Manage customers profiles/accounts ● Manage invoices/time logs ● Translation of memos/terms and policy ● Responsible for providing job instructions

Quality Analyst

Atento - El Salvador
12月 2014 - 12月 2016 (2 年)
Ensured that agents followed procedures while providing high-level customer support ● Provided feedback to agents, highlighting strong points and weaknesses ● Attended Supervisors meeting to exchange new information ● Worked together with colleagues to identify any positive/negative trends ● Attended upper management meetings to share weekly reports, goals, and upcoming projects ● Developed a monthly coaching plan for low performers ● Other related duties such as back up Supervisor

Customer/Technical Support

Atento - El Salvador
7月 2014 - 12月 2014 (5 个月, 1 天)
● Maintaining a positive, empathetic and professional attitude toward customers at all time ● Performed troubleshooting to Android devices while following warranty policy and company procedures to determine the best resolution ● Diagnose/resolve technical hardware and software issues with Android devices such as internet connectivity and device performance ● Handled customer complaints, provide appropriate solutions and alternatives within the time limits ● CRM management

联系Lisandro G.询问您的工作详情

登录并通过聊天讨论所有细节。

认证

优选威客
身份已验证
支付已验证
电话已验证
邮箱已验证
Facebook已关联
之前的用户 下一个用户
邀请已发送成功!
谢谢!我们已通过电子邮件向您发送了索取免费积分的链接。
发送电子邮件时出现问题。请再试一次。
已注册用户 发布工作总数
Freelancer ® is a registered Trademark of Freelancer Technology Pty Limited (ACN 142 189 759)
Copyright © 2024 Freelancer Technology Pty Limited (ACN 142 189 759)
加载预览
授予地理位置权限。
您的登录会话已过期而且您已经登出,请再次登录。