Malathi V.

A dedicated professional with over 7 years of experience in Content Management (Technical & Non-Technical). • Extensive experience in writing Project-Specific Documents like User Manuals, Quick Start Guides, Quick Reference Guides, Change Documents, Gap Analysis Documents, Solution Guides, etc. • Highly skilled in Website Content Management, Digital Media Management, Social Media Marketing, and SEO Writing. • Proven experience in Customer Communication, Requirements Gathering, Analysis, Planning and Delivery of Documents. • Additionally, skilled in Application Support, Business Content Writing, Coding (Basics), Live Chat Management, etc. • Consistent commitment in achieving the challenging goals, delivering the quality deliverables on-time, and exceeding the customer expectations. • Proficient to work independently under minimal supervision. • Passionate about learning new things / technologies.