My name is Mel, I am 23 years old and I have a one year old daughter at home. I am highly competent in Customer Service, Data Entry and Microsoft Applications. I am a fast learner and am willing to try pretty much anything.
o Answering and responding to incoming calls
o Merchandising
o Stocktake
o Customer Service
o Cash Handling
o Register and EFTPOS Operations
o Dealing with stressed and irate customer face to face and via telephone
o House keeping procedures
Counter Staff
JB HiFi
10月 2006 - 3月 2011 (4 年, 5 个月)
o Answering and responding to incoming calls
o Stocktake
o Customer Service
o Cash Handling
o Register and EFTPOS Operations
o Dealing with stressed and irate customer face to face and via telephone
o House keeping procedures
o Credit card applications via HSBC
Administration Assistant
AusPsych
12月 2009 - 7月 2010 (7 个月, 1 天)
o In charge of billing and liaising with Medicare, Private, Hunter Rural and Central Coast Division of General Practice, Newcastle and Singleton City Council, Hunter Valley and Toronto Private Hospitals and Access Programs.
o Billing clients
o Reception relief
o Answering and responding to incoming calls
o Debt collection
o Disbursing invoices to clients and providers
o Applying payments received