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@mjsindac
Philippines旗标 Paranaque, Philippines
会员,2017年11月19日加入
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mjsindac

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Objective: My goal is to establish a long-lasting professional relationship with clients by assisting in all business development pursuits of the company and delivering excellent results as per client specification. Services: Account management, insurance claims processing, list building, lead generation, web research, order processing, data entry, lead verification, business presentations, quality management, and overall administrative support. UpWork Profile: [login to view URL]~0140104fc1e073601a/ UpWork Profile: Mariel Sindac
$7 USD/hr
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经验

Production Manager

Nov 2017

Publishing Learn French Books Logistics Wholesaler French Confectionery Products Customs Handling Import Export

Paralegal/Claims Coordinator

May 2017 - Aug 2017 (3 months)

RESPONSIBILITIES • Manages compensation files • Handles client inquiries • Review tax returns • Review and file cases/claims • Handle email correspondences • Process claims and file cases against the last noisy employer of the client PROJECTS/ACCOUNT • Law Firm (Australian Clients) INDUSTRY • Legal Services/Insurance TECHNOLOGIES USED • VMware (CRM) • Microsoft Word • Microsoft Excel • Skype • Google Docs • ABN Lookup • Microsoft Outlook • Cisco • ESP

Social Media Manager (Part-time)

Jun 2016 - Apr 2017 (10 months)

RESPONSIBILITIES • Upload social media posts on Facebook and Instagram • Investigates market activity • Respond to Facebook and Instagram messages and comments • Responds to sms inquiries and calls • Schedule delivery of items • Evaluates past performance of a product or service's sales PROJECT/ACCOUNT • Beauty & Cosmetics/Bags & Apparel INDUSTRY • Digital Marketing/Customer Service/Sales TECHNOLOGIES USED • Gmail • Microsoft Word & Excel • Faceook • Instagram

Claims Officer

Oct 2015 - Apr 2017 (1 year)

RESPONSIBILITIES •Receives, records & processes all incoming claims •Interprets basic policy coverage •Sets reserves & authorizes payment within scope of authority, settles claims & ensures timely issuance of disbursements •Identifies suspicious fraudulent claims •Identifies and resolves any issues &/or anomalies that are non-compliant with regard to policy and procedures •Travel Claims - Includes Medical, Theft, Trip Cancellation, Lost Luggage & other losses incurred while traveling

Lead Generation Manager

Jan 2015 - Sep 2015 (8 months)

RESPONSIBILITIES • Prospecting, qualifying & generating new sales leads • Provide reports on leads & sales activity • Effectively transition leads into strong sales opportunities for the external sales team • Develop new business via telephone and mass communication such as email and social media to introduce UPS and identify appropriate buyers within the target market • Develop outbound prospecting strategy PROJECTS/ACCOUNT • Uninterrupted Power System/ Solar Panels

Administrative Manager/Marketing Coordinator

Jul 2014

RESPONSIBILITIES • Idea Gathering • Investigates market activity • Analyze published data and statistics • Evaluates past performance of a product or service's sales • Assessed future trends • Coordinates research projects • Manage T-Spring and Facebook Account/Page • Handles online inquiry about the product PROJECTS/ACCOUNT iDropMedia Inc. – Sells t-shirts online for a specific market based on the top interest results in Facebook Audience Insights INDUSTRY • Digital Marketing/Apparels

Account Manager

May 2013 - May 2014 (1 year)

RESPONSIBILITIES • B2B • Medical & Cosmetic Supplies • Order Processing • Scheduling Deliveries • Client Account Management • Payment Processing & Invoicing • Business Development • Lead Prospecting and Qualifying PROJECTS/ACCOUNT • Wholesaler for medical and beauty supplies (Australian Clients) INDUSTRY • Sales/Beauty & Cosmetics/Medical Supplies

Sales Associate

Feb 2013 - Apr 2013 (2 months)

RESPONSIBILITIES • Customer Management • Email Management • Invoice Processing • Handle customer complaints • Up-selling PROJECTS/ACCOUNT • Electricity Provider (Australian Clients) INDUSTRY • Sales/Electricity

Appointment Setting Associate

Oct 2012 - Feb 2013 (4 months)

RESPONSIBILITIES • Contact potential or existing clients • Answer questions about services or the company • Ask questions to understand if the appointment qualifies based on set criteria • Enter and update client information in the database • Keep records of calls and sales and note useful information • Set and record/track appointments • Schedule additional follow up based on contact and log notes • Track daily phone calls • Follow up and answering return calls/emails

Customer Service Executive

Jun 2012 - Sep 2012 (3 months)

RESPONSIBILITIES • Customer Management • Email management • Handle customer complaints • Process electronic bills PROJECTS/ACCOUNT • Electricity Provider (Australian Clients) INDUSTRY • Sales/Customer Service/Electricity

Technical Specialist

Apr 2012 - Jun 2012 (2 months)

RESPONSIBILITIES • Customer Management • Email management • Handle customer complaints • Process electronic bills • Up-Selling PROJECTS/ACCOUNT • Domain names, website design, email and web hosting (Australian Clients) INDUSTRY • Information Technology/Customer Service

Customer Service Representative

Feb 2012 - Mar 2012 (1 month)

RESPONSIBILITIES • Customer Management • Email management • Handle customer complaints • Process electronic bills • Up-Selling PROJECTS/ACCOUNT • Rental Cars (Clients/Travelers in the USA) INDUSTRY • Sales/Travel

Serco Global Philippines (Intelenet Global)

Apr 2011 - Sep 2011 (5 months)

RESPONSIBILITIES • B2B • Customer Management • Booking Reservations • Up-selling PROJECTS/ACCOUNT • Online Hotel Reservation for a specific hotel chain (US Clients) INDUSTRY • Customer Service/Accommodation/Travel

Sales & Customer Service Representative

Feb 2010 - Mar 2011 (1 year)

RESPONSIBILITIES • Customer Management • Booking Reservations • Up-selling PROJECTS/ACCOUNT • Online Hotel Reservation (Multinational Clients) INDUSTRY • Sales/Customer Service/Accommodation/Travel

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