Hello, I am Microsoft Certified Engineer with more than 6 years’ experience as System Administrator for customer support onsite. Ability to resolve users issue with in SLA. Good Knowledge and expertise on windows server 2012/2008/2003 as well as Exchange 2010/2007. Also having handson experience on AD, DNS, DHCP, VMware, Hyper V, Group Policy, Symantec Backup Exec etc…. I can provide SLA based services and have proper understanding of criticalities.