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@pousaliroy
India旗标 Bangalore, India
会员,2017年8月28日加入
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pousaliroy

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Looking for serious and regular work as a freelancer. I am a professional with 15 years experience in Transcription. I have worked on speakers of all US accents (Southern drawl too) and English Second Language (eg, Middle East and Chinese accents). My work as medical transcriptionist taught me the importance of error-free documentation as I have worked with physician/patient reports (and human lives depended on these reports), hence my ATTENTION TO DETAIL is excellent and my GRAMMAR AND VOCABULARY are impeccable. I particularly enjoy jobs which require a high level of accuracy and focus, ensuring that my clients receive high-quality work WITHIN TURNAROUND TIME. I am available for freelance work with above skill set in transcription and typing. I work with both MS WORD and MS EXCEL. Languages known are US ENGLISH, BENGALI, and HINDI.
$5 USD/hr
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  • 100%完工率
  • 100%预算內
  • 100%准时性
  • N/A重雇率

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经验

Team Manager

Nov 2013 - Mar 2017 (3 years)

1. Supervision & management of offshore team of 40 medical language specialists - Assessment of daily performance. Mthly planning of team goals across all accounts. Providing feedback & recommendations for improvement. 2. Account management/Client Service. New account implementation. - Day-to-day supervision of 6 hospital accounts as per SLA - Ensuring Quality standards of deliverables of each account - eMonitoring of hourly productivity 3. Coordination with onshore ops team on a regular basis

QA and Sr. QA, Medical Transcription

Apr 2010 - Oct 2013 (3 years)

Responsibilities: - Post-delivery quality auditing on medical documents transcribed by Offshore team on a daily basis, across multiple hospital accounts. - Identifying gaps in quality related to patient safety and ensuring necessary measures in rectification.

Quality Control, Medical Transcription

Sep 2008 - Apr 2010 (1 year)

Responsibilities: - Quality control and second level quality checking for medical documents across multiple offshore accounts, US Healthcare. - Identifying critical patient safety issues and providing necessary feedback to first level team, and planning on improvement. - Ensuring patient care and completion within Turn-around-time for medical documents

教育

B.Com(Hons)

1996 - 1999 (3 years)

证书

  • Preferred Freelancer Program SLA
    100%
  • US English Level 1
    92%

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