Need a English transcriber urgently
“Thanks for the great work. Will hire for future works :)”translingual 1 年前
Team ManagerNov 2013 - Mar 2017 (3 years)
1. Supervision & management of offshore team of 40 medical language specialists - Assessment of daily performance. Mthly planning of team goals across all accounts. Providing feedback & recommendations for improvement. 2. Account management/Client Service. New account implementation. - Day-to-day supervision of 6 hospital accounts as per SLA - Ensuring Quality standards of deliverables of each account - eMonitoring of hourly productivity 3. Coordination with onshore ops team on a regular basis
QA and Sr. QA, Medical TranscriptionApr 2010 - Oct 2013 (3 years)
Responsibilities: - Post-delivery quality auditing on medical documents transcribed by Offshore team on a daily basis, across multiple hospital accounts. - Identifying gaps in quality related to patient safety and ensuring necessary measures in rectification.
Quality Control, Medical TranscriptionSep 2008 - Apr 2010 (1 year)
Responsibilities: - Quality control and second level quality checking for medical documents across multiple offshore accounts, US Healthcare. - Identifying critical patient safety issues and providing necessary feedback to first level team, and planning on improvement. - Ensuring patient care and completion within Turn-around-time for medical documents