Renato Jr H.

Hi, my name is Renz. I'm from the Philippines. I describe myself as honest, trustworthy, and professional individual. I take every job seriously. I don't want to disappoint people, especially if they are expecting from me. Professionally, my background is mainly in customer service, collections, and subject matter. Having almost 7 years of experience, I have secured all the skills and knowledge a customer service should have. Being a customer service is not just resolving each and every issue or set expectations for the customer but also providing them a high-quality and professional service and satisfaction as they are the reason why a business is growing. Because of the current pandemic, I decided to work as a freelancer at home and left my job outside. In May 2020, I became a transcriber at CastingWords. After 2 months, became one of their higher-level transcriber and final editor. I'm one of those workers who makes sure a high-quality, accurate, and excellent file is delivered to the customer. I highly value and ensure confidentiality at all times, whether professional or personal. I've been a transcriber for almost a year. My overall professional background has given me the skills and knowledge to do the job. I proofread my work. I take pride in my transcripts because I believe highly in what I do. Before delivering any transcript, I will ensure the following is done: · Punctuation, Grammar, and Spelling are checked · Proofread file twice · Timestamps of any indistinct words Thank you, and I can't wait to work with you. Keep safe always!