As a professional virtual assistant for several years, I can assure to my clients that I provide "insanely great customer service."
Clear communication. Delivers on-time. Neat and satisfaction outputs.
As a Virtual Assistant/Medical Biller, I handled several Skilled Nursing Facilities in Tennessee, US. I worked alongside with my offshore Medical Billers and assist them with all their needs to provide exemplary customer service to our clients.
Customer Liaison Officer
Freelancer.com
9月 2016 - 7月 2017 (10 个月, 1 天)
As a Mobile Support for Freelancer.com, I was responsible to answer all emails from our clients regarding their mobile apps (iOS and Android) and mobile web.
Chat Expert
Telstra
3月 2016 - 9月 2016 (6 个月, 1 天)
As a Chat Expert for Telstra, we handle all concerns related to Telstra's Postpaid services such as billing, technical, sales, etc. I was awarded as Top Agent for the whole site for providing exemplary performance in a year.