Hello! I am Santosh Kumar Dhal, an innovative and solutions-driven Project Manager with over ten years of experience leading teams to successful outcomes. My expertise lies in motivating cross-functional teams, specializing in software development, quality assurance, and software engineering. I bring a unique blend of leadership, project management, and technical skills to drive projects to excellence.
**Key Highlights:**
Agile Champion: Certified Scrum Master with a proven track record in Agile methodologies, Scrum, and Kanban. I excel in fostering collaboration and adapting to changing project requirements.
Industry Focus: Specialized in project management within the EdTech and E-learning platforms. I have a keen understanding of the unique challenges and opportunities in this dynamic sector.
- **Technical Proficiency:** Proficient in project management tools such as ClickUp, Jira, and Confluence. My technical skills extend to Microsoft VISIO, PeopleSoft, Microsoft Excel (formulas, pivot tables, and graphs), and Power BI.
**Professional Experience:**
-Adtech [login to view URL] (August 2021 - July 2023): Led daily scrum meetings, tracked software development progress, and improved project efficiency by 15%. Completed three projects ahead of schedule and 10% under budget.
-Radiant Digital Solution Pvt. Ltd. (January 2021 - July 2021):** Coached teams on Scrum practices, streamlined operations, and achieved a 20% increase in operating margin. Implemented systems for tracking resource utilization.
-Infinite Computer Solution (February 2020 - October 2020) Managed resource onboarding, tracked project health, and published automation test case reports. Proficient in capacity management and resource utilization reporting.
-Cognizant Technology Solutions (July 2019 - February 2020):Prepared process maps and streamlined SIPOC for order-to-cash functions.
Documented work instructions and assisted delivery managers in various utilization reports.
-Tech Mahindra Ltd. (June 2014 - June 2019):Planned and implemented operational procedures, achieving an EBIDTA increase from 18% to 21%.
Coordinated with business and delivery teams, tracking project status and reducing bench from 14% to 10%.
-Serco India Pvt. Ltd. (November 2013 - May 2014):Mapped digital and other maps, submitted stable data into systems, and upheld a geographically diverse library.
-Mahindra Satyam (March 2012 - May 2012): Software Testing
**Certifications:**
- Certified Scrum Master (Scrum Alliance, 2023)
- Data Visualization with Power BI (Great Learning Academy)
- Jira Project Management (Great Learning Academy)
**Education:**
Bachelor of Technology, Gandhi Institute For Technology, Bhubaneshwar, Odisha (2011)
I am passionate about delivering high-quality projects, fostering collaborative environments, and ensuring the success of every endeavor. Let's discuss how I can bring my skills and expertise to your project!
